HOTEL LUMEN, Dallas reservation. Book a room in HOTEL LUMEN online

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Overview and availability

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WELCOME TO THE HOTEL LUMEN, A MODERN BOUTIQUE HOTEL INDALLAS, TEXAS, WHERE YOU'LL FIND THE PERFECT BALANCE OFSTYLE AND SERVICE. A UNIQUE COLLECTION OFFIFTY-TWO ROOMS AND SUITES, THE HOTEL LUMEN OFFERSSTYLISH LODGING AND APPEALING AMENITIES. OUR GUESTROOMSFEATURE FLAT-SCREEN TELEVISIONS, DVD PLAYERS, FINE BEDLINENS WITH WHITE GOOSEDOWN DUVETS, CUSTOM SHOWERS WITHTHREE MASSAGE SPRAYS AND HIGH-SPEED WIRELESS INTERNETACCESS. SUITES FEATURE ADDITIONAL GUESTROOM AMENITIES ANDSPECIAL TOUCHES.
OUR ENVIRONMENTAL PROGRAM, KIMPTON HOTELS EARTHCARE, SUPPORTS A SUSTAINABLE WORLD BY USING NON-INTRUSIVE, HIGH QUALITY, ECO-FRIENDLY PRODUCTS AND SERVICES, INCLUDING IN-ROOM RECYCLING BINS, NON-TOXIC CLEANERS, ORGANIC HONOR BAR ITEMS AND WATER/ENERGY EFFICIENT MEASURES. KIMPTON HOTELS EARTHCARE PRODUCTS AND PRACTICES ARE BASED ON CALIFORNIA ENVIRONMENTAL PROTECTION AGENCY (EPA) GREEN LODGING GUIDELINES.

Chain: Kimpton Hotels

Availability

Average guest rating
4.2

Check in / front desk

3.9

Cleanliness

4.4

Location

4.4

Rooms

4.1

Service

3.9

Value

4.1

Business service

3.8

papa_bear_NJ has stayed here and says:

"As a native New Yorker, I have stayed in some of the city's most prestigious hotels over the course of my professional and personal travel - the Waldorf Astoria, the Plaza, St Moritz and Biltmore to name a few. The Lumen leaves nothing behind when compared to those better known establishments. The comfort..."
28 Mar 2008Read hotel reviews

Hotel facilities

General

Restaurant
Continental Breakfast
Safe Deposit Box

Pets Allowed
Rooms/Facilities for Disabled
Air conditioning

Non-Smoking Rooms
Elevator
Television

Activities

Fitness Centre

Indoor Swimming Pool

Services

Room Service
Business Centre

Meeting/Banquet Facilities
Ironing Service

Airport Shuttle
Car Rental

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Hotel policies

Cancelation

If you cancel less than 2 days before your arrival date, you will be charged by the hotel as for the first night.
If you do not cancel and do not arrive you will be charged by the hotel as for the first night (no-show case).
You may cancel your reservation without penalty up to 2 days before your arrival date, by accessing My Booking page.

It is not possible to cancel your reservation if you booked a room indicated as "PREPAID/NOT REFUNDABLE/ADVANCED".

* This is general hotel cancellation policy, please see also cancellation policies of room rate you select it may differ.

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More info

Location

6101 HILLCREST AVENUE

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Overview and availability

Photos

Guest reviews

How to Book

Hoteliers Photos

Availability

Overview and availability

Photos

Guest reviews

How to Book

The guest reviews are submitted by our customers after their stay at HOTEL LUMEN
There are opinions of guests that reflect their experiences during staying at this hotel.

Average guest rating
4.2

Based on 51 reviews

Check in / front desk

3.9

Cleanliness

4.4

Location

4.4

Rooms

4.1

Service

3.9

Value

4.1

Business service

3.8

has stayed here and says:

Availability

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews.

Page 1 of 11 | Next page

Not worth the money!!!!!!!

Average rating:

2.6

Guest name: Tavelmomma, dallas

Guest type: Honeymoon

stayed in Jun 2008

My husband and I stayed here for a romantic getaway. We were very disappointed in the size of the rooms. The whole hotel was very dark and quite. The bathrooms were nice but the tile was broken on the floor and it look like someone stuck it back on with toothpaste. the hardware in the large bathtube kept falling off. All in all we expected more and got less. Would not ever stay here again!!!!

My ratings for this hotel are:

3.0 Check in / front desk

3.0 Business service

2.0 Value

3.0 Service

2.0 Rooms

2.0 Location

3.0 Cleanliness

Amazing find - great Location - Hats off to Kimpton

Average rating:

5.0

Guest name: Mochaho, Chicago

Guest type: Honeymoon

stayed in Jun 2008

My ratings for this hotel are:

5.0 Check in / front desk

5.0 Business service

5.0 Value

5.0 Service

5.0 Rooms

5.0 Location

5.0 Cleanliness

Good experience

Average rating:

5.0

Guest name: pjcasey, little rock, arkansas

stayed in Jun 2008

I stayed at the Lumen for several days. This was my third time to stay at this hotel. The rooms are nicely decorated. The shower is good - once I figured out how to control it! The Social, a restaurant and bar on the first floor, has really good food. The hotel serves wine and beer for free to guests between 5 and 6 p.m. Newspapers ( NY Times, Dallas Morning News or something else) are delivered to the rooms every morning. There's free coffee in the mornings and, for the first time this year, bottled water and iced tea in the lobby during the afternoons. The staff is very helpful and accommodating. I had to conduct some business that required receiving and sending overnight mail. I also used the hotel's computer every day to check emails. The hotel is directly across the street from the SMU campus and there are many good restaurants nearby. I have nothing to complain about. This was a first class experience.

My ratings for this hotel are:

5.0 Check in / front desk

5.0 Business service

5.0 Value

5.0 Service

5.0 Rooms

5.0 Location

5.0 Cleanliness

Very Noisy Hotel

Average rating:

3.3

Guest name: WalterNC, North Carolina

Guest type: Young single

stayed in Mar 2008

The walls are very thin, so when the neighbors next door came back at midnight and talked until 2 am, I heard every word (even though I put earplugs in and had a pillow over my head). Also, my room was in the same hallway as the management offices, so during the day, there is a lot of talking and conversing back and forth across the offices, which makes it very noisy as well. For some reason, they don't close the doors to the management offices. Also, be aware that their restaurant doesn't open for lunch, so you have to grab something elsewhere for lunch. It is a pet friendly hotel, and they have a lovely dog that greets guests at the front desk...but be warned if you have pet allergies. I had read the reviews about the shower in the middle of the room - it is very odd that the shower is adjacent to the bed except for a sheer curtain.

My ratings for this hotel are:

3.0 Check in / front desk

4.0 Business service

2.0 Value

4.0 Service

3.0 Rooms

3.0 Location

4.0 Cleanliness

Mixed experience

Guest name: roadwarrior27_8, New York, NY

stayed in Mar 2008

I had previously stayed at the Palomar Hotel in Dallas many times and decided to try the "other " Kimpton property when Palomar was not available. I agree with previous respondents who commented about thin walls- I was awakened 2 different nights by alarm and phone in the room next door. I did find the service to be quite helpful. I had many faxes coming with a work project and front desk was polite and helpful. The neighborhood around is very nice. Getting a cab can be tough-waited 30 minutes and was late to appointment as did not budget this much time. Room is new and nice although somewhat spartan. Restaurant food is good although service is somewhat slow with only one person serving entire restaurant.

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