Reviews are ordered by language and date with a maximum of 25 reviews.
Great location, lovely hotel
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4.7 |
Guest name: travelingnicx, London
Guest type: Older travelers
stayed in Jul 2008
Hotel is in great location, only a couple of blocks from Washington on the blue line which comes directly from the airport. Check in was quick and easy. Room was clean and laid out well for me and my mum to use together. Bathrobe (animal print!) and pet goldfish were great touches! Doormen were great.
Only disappointment was the restaurant - food was nice enough but the waiting staff were a bit hit and miss both at breakfast and at dinner. Not awful, just not great but it didn't put me off the hotel and I would stay there again.
Overall, great hotel for someone interested in architecture and who wants something smack bang in the middle of the Loop.
My ratings for this hotel are:
5.0 Check in / front desk
4.0 Value
4.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
fraudulent reservations policy
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1.0 |
Guest name: paulmcg, Lake Elsinore, California
Beware of making any reservations for this hotel. They have a policy I have never heard of at any other hotel. If you use their "Hot Dates Great Rate", they will not allow you to cancel your reservation if you try to do it less than 15 --months-- before the stay, and they will bill your credit card for the whole stay. Most hotels allow you to cancel with 24 or 48 hours of scheduled arrival, this hotel would not let me cancel a month in advance.
My ratings for this hotel are:
1.0 Value
Great Hotel, Needs Updating
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3.9 |
Guest name: DCLregular, washington dc
Guest type: Young single
stayed in Jul 2008
I stayed at the Burnham recently on business. This is my second visit to the hotel. The staff was very helpful and placed me in a quiet inside room.The room was fine but could use a some updating, as the shades were faded. The only problem I had was that I could not use the internet in the evening, however, I was able to use it in the morning with out any problems.
My ratings for this hotel are:
5.0 Check in / front desk
2.0 Business service
4.0 Value
5.0 Service
3.0 Rooms
4.0 Location
4.0 Cleanliness
Great experience at Burnham
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4.6 |
Guest name: ncdesign, North Carolina
Guest type: Honeymoon
stayed in Jul 2008
Spent three nights here before moving to another hotel for a conference. Should have stayed here for the duration. Beautiful, quite hotel in a historic building with an unparalleled location. Staff were uniformly friendly and helpful--all seemed happy to be working here. This will definitely be my Chicago hotel for future trips.
My ratings for this hotel are:
5.0 Check in / front desk
4.0 Business service
5.0 Value
5.0 Service
4.0 Rooms
5.0 Location
4.0 Cleanliness
Fabulous
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5.0 |
Guest name: mklein818, Delft, The Netherlands
Guest type: Young single
stayed in Jun 2008
Best hotel service in over a year--people didn't simply do what was asked, there was a proactivity among the staff (the chambermaid leaving me a handwritten note with her name on it asking if I needed anything, the bellman introducing me to all of the in-room amenities--and getting me an in-room coffee service when I noticed none was there [they are optional]), and the cheeky waiter at the restaurant making comments about my soccer jersey that I wore for breakfast--made for a superb experience. The room was as well appointed as any I've seen. the view of a typical Chicago Loop skyscraper canyon was tremendous and the in-room coffee was Starbucks. Breakfast (not included) was ok (a bit of a funny menu), but hardly enough to spoil the effect.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness