Reviews are ordered by language and date with a maximum of 25 reviews.
Great Hotel
| Average rating: |
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4.9 |
Guest name: ocasey, Hackensack
I was at the Staunton Inn best Western and it was very clean and the staff there with very friendly and helpful. I swam in a pool and the pool was very clean and the water was warm. They keep their rooms very very clean and they put a little ducky on your bathtub. If you ever need a clean hotel this best Western is good.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
4.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
Classy, enjoyable experience
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5.0 |
Guest name: NyYummy, NY
Beautiful, classic motor hotel, incredible continental breakfast with good choices for dining outside bldg (Shoney's, steak restaurant, etc.). The decor was classy with beautiful fixtures, furniture, linens, wallpaper, etc., very tastefully decorated and clean. We were told (in advance) it's not terribly far from train tracks, but we heard nothing. I wish there was much more to do in Staunton because I'd like a reason to keep going there. This happens to be our stop to and from Florida.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
stay clear!!
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1.5 |
Guest name: scouseva, Harrisonburg,VA
Probably some of the rudest front desk and management I have ever encountered. No greeting, not even a thank you on departure. Clerk did not know how to print a receipt, and kept blaming "the computer," like something from the 50s. AC was not working in pool area, wi-fi was very poor, and housekeeping did not make one of the beds because my daughters pajama top was folded into the sheets. When I pointed out it was not exactly a suitcase sitting on the bed, the asst manager reluctantly sent a housekeeper. Breakfast was stale pastries and lukewarm coffee.
I'm a Diamond Elite member of their rewards program (40+ nights per year), this was one of the worst BW stays. Good point - 2 weeks later, they still haven't charged my CC (maybe the computer felt my pain) The whole experience was of guests were an inconvenience that had to be tolerated.
There are some good hotels into Staunton, check out any of them, just don't waste your money here!
My ratings for this hotel are:
1.0 Check in / front desk
1.0 Business service
1.0 Value
1.0 Service
2.0 Rooms
2.0 Location
2.0 Cleanliness
Professional Staff, Clean Rooms, Great Breakfast
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4.7 |
Guest name: MooreMel, atlanta, ga
Guest type: Honeymoon
stayed in Oct 2007
My husband and I, along with our 30 lb dog, have stayed in many hotels over the past year making two cross-country roadtrips during this time. We are both very picky about hotels, especially with cleanliness and service. We were quite impressed with this one. PET OWNERS: They accept pets, and do so without charging extra. However, you do have to sign something that says unintended pets who disrupt other guests will be charged a fee (which is fine with me, I'm just glad they accept our furry family members). So, if your dog howls or barks when left alone, consider ordering take-out and maybe turning on the tv to entertain your pet while you step out for the great breakfast (they show you the menu at check-in). By the time we checked in, the only rooms available were on the side closest to the train tracks. I slept through them, my husband heard one of them, but said it passed quickly, thus it wasn't bad. The staff did warn us ahead of time of the train. The staff was the young college-type, very courteous and competent... answered questions professionally and gave good directions to nearby amenities. There are plenty of dining options on this exit as well as a Walmart (as much as I hate to promote this store, when on-the-road, it comes in handy). This is one exit north of the gateway to the Blueridge Parkway which was a lifetime experience to travel down.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Value
5.0 Service
4.0 Rooms
5.0 Location
4.0 Cleanliness
Nice place to stay.
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1.5 |
Guest name: JulieBellaB, Red Bank,NJ
We had a very good experience at this hotel. I was traveling with 2 dogs and a toddler. They gave us a room in the back close to the exit door so that we could take the dogs out without walking through the hotel. There was a restaurant next door to the hotel. The room was clean and updated. There was a fridge, microwave, and coffee maker in the room. I will stay here again on my road trips.
My ratings for this hotel are:
1.0 Check in / front desk
1.0 Business service
1.0 Value
1.0 Service
2.0 Rooms
2.0 Location
2.0 Cleanliness