We just returned from a long weekend in Winchester VA, during which we stayed at the Best Western Lee Jackson Inn. Having read the other reviews, I was dreading our arrival and wondering if I'd chosen the right place. I was pleasantly surprised. We arrived just after noon, and even though check in wasn't till 3:00, our room was ready. The room was large and comfortable and above all, clean. The bathroom (with sink separated from toilet/tub area) was spotlessly clean, with an exhaust fan that actually worked! Fridge and microwave in the room as well. The non-functioning hair dryer was replaced less than 15 minutes after we called about it. There were a few little things that needed looking after - a drawer pull was missing on the dresser, and the floor lamp had a bad switch. But these things certainly did not deter from our stay. I also suggested that there be 4 rather than just 3 pillows on the king bed. What did bother us was a large group (as many as 20) of what we would describe as "trailer trash" who literally took over an open area on the first floor and virtually blocked access to the stairs. They moved all the chairs and a table from the pool area to set up their food and drinks. Their children were playing in rainwater in the corner of the parking lot that backed up from a heavy rain that afternoon. This same group took over the pool the next night, again commandeering most of the chairs and several of the tables. All in all, I was pleased with our stay at this hotel. The bed was comfortable, good selection of TV networks, good location.

We reserved a room at the Best Western, Winchester, Virginia. When we arrived there at 3:30 p.m. we were told the room wasn't ready. We then returned at 4:30 and were told that the room was still not ready. No excuse for this. We cancelled and went to another hotel down the road and funny how their rooms were ready. We were told that it was Apple Blossom Festival there and they were very busy. We watched as other people were getting their keys and were able to check in. We are Gold Card members and will never try to stay there again and recommend everyone not too. Very poor service.

A disastarous stay on the way to Myrtle Beach. TV did not work in first room. When given keys to 2nd room, keys did not work. While lying in bed, another person walked into teh room, she had been given key to stay there. Killed large bug on ceiling and brougt to night manager, he whispered that he'd knock $5 off the rate. Ridiculous ! Tried following up with regular manager who apparently doesn't come into work all that much. You can do better elsewhere.Issues never resolved.

Grossly overcharged on Canadian to US dollar. The owner charged approximately 16% more than the current exchange rate. The rate in effect at the time was 1.1325 and we were charged 1.397. Since we did not have a calculator at the time and were quite tired, we simply checked in and went to bed. Upon reflection, we discovered the discrepency and have written to Best Western to lodge a complaint.

Beim Tausch von Kanadischen zu US-Dollars wurde uns viel zu viel berechnet. Der Inhaber berechnete ca. 16% mehr als der derzeitige Wechselkurs. Der zu dem Zeitpunkt geltende Kurs betrug 1,1325 und uns wurden 1,397 berechnet. Da wir keinen Taschenrechner dabei hatten und ziemlich müde waren, checkten wir nur ein und gingen ins Bett. Der Unterschied fiel uns erst im Nachhinein auf, und wir haben uns schriftlich beim Best Western beschwert.