Reviews are ordered by language and date with a maximum of 25 reviews.
nice hotel
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4.2 |
Guest name: jadestarxxxx, kent
Guest type: Honeymoon
stayed in Jun 2008
nice hotel not too far walk from the creek about 15minutes but cabs are very easy to get just outside, cheap aswell. about 10 min drive to the nearest beach, and 20 min drive to mall of the emirates. not far from major sights such as burj dubai and the emirates towers. food in hotel very nice and cheap we were on the 7th floor(top floor) and couldnt hear any noise as there is 3 bars at the ground floor. thats to be expected if you go to dubai though as alcohol is only provided in hotels. first night we heard lots of banging outside room with someone screaming you stole all my money so that unnerved us a bit but it didnt continue for long. nice room quite a big size, clean friendly not a great view. loved dubai overall so much to see and do! x
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Value
4.0 Service
5.0 Rooms
4.0 Location
4.0 Cleanliness
Terrible...worst ever!
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2.0 |
Guest name: ang1357, South Africa
Please don't book this hotel. My mother and I arrived on an early flight and got to the hotel at about 8 am, we were kept waiting in the lobby for hours until a room was ready - no coffee offered - nothing. After a very long flight, we were so tired. Our bill was never correct -- thaey are constantly trying to rip you off. We were told to pay for their mistake on and incorrect bill because "the people are very poor here and cant afford to pay for their mistake, we would really appreciate it if you paid the difference" WHAt?
THIS HOTEL IS A JOKE - Avoid at all costs!
My ratings for this hotel are:
1.0 Check in / front desk
3.0 Business service
2.0 Value
2.0 Service
2.0 Rooms
2.0 Location
2.0 Cleanliness
I would not recommend it
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2.5 |
Guest name: ArcherReykjavik, Reykjavik
Guest type: Young single
stayed in Feb 2008
Having stayed there twice I can't say I was looking forward to the third time. Fortunately for me my company change my booking and moved me to another hotel. Finally I was able to enjoy my stay in Dubai.
The location is good, but the hotel itself is bad. Really bad! Non-smoking room are not really non-smoking, they just remove the ash tray. They don't even bother with trying to hide the smell. There is bad smell in the whole hotel.
Don't try the food there. I think it is one of the worst I've ever tried. The sirloin ordered turned out to be something way different cheaper meat... but the price remained.
The rooms are old and worn out. The beds are clean and general cleanliness is ok. The staff is ok, but they don't speak good English. They are not very accommodating when it comes to complaints.
If you are looking for a pleasant stay in Dubai I can't recommend this hotel. If you are just looking for a bed to spend the night in, I guess this is ok.
My ratings for this hotel are:
2.0 Check in / front desk
3.0 Business service
2.0 Value
2.0 Service
2.0 Rooms
4.0 Location
2.0 Cleanliness
Will never stay again here
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2.0 |
Guest name: W0lverine, UK
After reading previous reviews and taking on board all the negative comments I booked this hotel for 2 families of 4 each. Considering the night club and the noise we requested 3 room on the 3rd floor or above, all no smoking rooms. Upon arrival and checking in we were informed by the non-helpful receptionist that there were no requests made for all 3 room on the 3rd floor or above, all no smoking rooms, and we were given one room on 4th floor - no smokng and 2 rooms in 1st floor both SMOKING. I showed them my copy of the booking confirmation specifically requesting all 3 room on the 3rd floor or above, all no smoking rooms but they insisted no requests were made. I had proof on paper but they still didn't want to know. Not a good start to the holiday. They did say that if any rooms on the 3rd floor or above did become available we would be shifted. During the first night, in one of the rooms on the 1st floor we saw cockroaches and we immediately informed the hotel that this is not acceptable. They fumigated the room and this went on for 4 days. We see cockroaches and they spray. At no time did they shift us despite our pleas that at the very least we expect an insect free room. On the 5th day we were finally moved from the cockroach room to another room on the 3rd floor. But it was too little too late as we only had 2 nights left before we flew back to the UK. Despite that Bur Dubai as a great location and leaving the hotel aside we did enjoy Dubai. But I would not recommend this hotel to anyone.
My ratings for this hotel are:
1.0 Check in / front desk
2.0 Business service
1.0 Value
4.0 Service
1.0 Rooms
4.0 Location
1.0 Cleanliness
Would never recommend
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1.7 |
Guest name: johnbanafsag, Iraq/Jordan
WARNING: DO NOT make long distance phone calls from this hotel or you will find your phone bill more than your room bill.
Without question, one of my worst online bookings. Room was small with no drawers for clothes. The . . . uh . . . view - nothing more than than dirty windows and clothes hanging on clotheslines staring back at you. Virtually nothing around the hotel within walking distance except computer store after computer store. Although the very nice Burjman Mall is just a short cab ride away.
Small but nice enough dining area. Very limited breakfast buffet.
Staff. Helpful but seemingly disinterested.
As others have said, it is very noisy unless you are on the upper floors and facing away from the city street..
Even at the discounted online rate, this hotel was still overpriced by about 20%.
Final analysis. I would never recommend this hotel.
My ratings for this hotel are:
2.0 Check in / front desk
2.0 Business service
1.0 Value
2.0 Service
1.0 Rooms
1.0 Location
3.0 Cleanliness