I didn't want to write a terrible review because a lot of the staff such as the maids and the bellboys were very gracious, so I will give you only the facts: 1. The hotel advertises karaoke, even on posters in the elevators: when we asked the front desk, they looked at us like we were crazy to be asking where the karaoke was and told us there was no karaoke at the hotel. 2. When we asked for more stationary because it was not replenished in our room, we got the same reaction & response. 3. There were ants and small insects in the room. 4. The breakfast... ok, so they tried, but nothing to write home about. 5. Slow and expensive internet. You can buy 15 minutes, 45 minutes or 24 hours (which needs to be used within 48 hours). You cannot purchase 12 hours or anything. 45minutes ~24hr gap is quite large and you know that either way, you are being ripped off. Reception was also rude about this issue. 6. Very poor water pressure for the shower and sink. 7. Toiletries are very poor quality, especially the shampoo. 8. Construction going on at the time beside the hotel. Usually, hotels give something complimentary such as internet or at least a fruit basket when there is construction noise going on all day right next to the hotel. 9. Thin walls. Very thin, you can hear next door and the corridor. 10. Staying in over hundreds of hotels in my life, I have never come across one that has called up to the room to tell us not to wash clothes in our room. Even some 5 star hotels offer retractable washing lines so that you can wash simple things like hosery or underwear (even if they offer laundry service). We left things to dry above the bathtub, but we didn't think that they would have a problem with this. Evidently, they did.. which is petty. In a way, it was an invasion of privacy and free right.

We stayed one night in this accomodation and had a good stay. The lobby was stylish and the staff helpful, with our luggage being taken to our rooms for us. The rooms were spacious and clean, with comfy beds, TV, and modern clean bathroom. We ate in the restaurant and the menu was a good selection, at reasonable prices and was very tasty. We had a very early start, our wake up call happened on time, and a small breakfast was provided for us despite the very early hour. We booked on line and got a good price of around £18. Our only problem was that now that Don Muang airport has closed down and the new international airport is dealing with all flights, this hotel is now a good hour away from the new airport.

I was just recommending this hotel to friends, so thought I would write a review. We stayed here three years ago when we were arriving very late at night and leaving the next day for Chiang Mai. It is close to the airport. Sequestered away in the middle of a block in a suburb, but a short walk to a department store in case you realize you forgot to bring.....?? Reception staff extremely helpful and understanding. Room squeaky clean. Wake-up call when requested, and taxi waiting to take us to airport. We were so pleased with the service that we booked our "exit night" three weeks hence, and we were welcomed back like royalty. For a stopover, this hotel can't be beat! We didn't have time to take advantage of all the facilities, but the price was right and we felt very well cared for.