Heritage Hotel Auckland, Auckland reservation. Book a room in Heritage Hotel Auckland online

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Aucklands most unique international class hotel has been lovingly restored from the citys most significant and historic former department store - a landmark building and New Zealand icon.
Heritage Auckland includes two distinctive accommodation wings. The Hotel wing reflects delightful ornate touches carefully preserved from the buildings original art deco design while the Tower wing offers a more contemporary style. The Hotel and Tower wings are connected by walkway enabling guests to easily access the exceptional range of facilities available.
Heritage Auckland is perfectly positioned overlooking the sparkling Waitemata Harbour and the excitement of the Viaduct harbour. Situated within the heart of Auckland?s business district, Heritage Auckland is within walking distance of the citys many attractions including the Sky Tower, Casino, the shops of Queen Street and Aucklands finest cafes and restaurants.
The Hotel wing entrance and reception is accessible from 35 Hobson Street. The Tower wing entrance and reception is located at 22 - 24 Nelson Street.

Chain: Myfidelio.net

Availability

Average guest rating
3.3

Check in / front desk

3.6

Cleanliness

3.8

Location

4.0

Rooms

3.7

Service

3.4

Value

3.3

Business service

3.0

ZQN has stayed here and says:

"We were blown away with our stay at the Heritage. All the staff were extremely friendly, relaxed and helpful. From what I can tell, of our short trip to Auckland, the hotel is quite centrally located and 2 blocks from the main drag. The room was stunning, so much more than we expected and so big. It's..."
07 Jan 2007Read hotel reviews

Hotel facilities

General

Parking (fee required)
Non-Smoking Rooms
Elevator
Air conditioning

Restaurant
Continental Breakfast
Safe Deposit Box
Television

Pets Allowed
Rooms/Facilities for Disabled
Wi-Fi/Wireless LAN

Activities

Fitness Centre

Indoor Swimming Pool

Services

Room Service
Business Centre
Currency Exchange

Meeting/Banquet Facilities
Laundry
Car Rental

Airport Shuttle
Ironing Service

Internet

Wireless internet is available in the business centre and costs NZD 10.00 per hour.

Guest Parking

Private parking is possible on site and costs NZD 30.00 per day.

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Hotel policies

Check-In

from 14:00 hours

Check-Out

until 10:00 hours

Cancelation

If you cancel less than 2 days before your arrival date, you will be charged by the hotel as for the first night.
If you do not cancel and do not arrive you will be charged by the hotel as for the first night (no-show case).
You may cancel your reservation without penalty up to 2 days before your arrival date, by accessing My Booking page.

It is not possible to cancel your reservation if you booked a room indicated as "PREPAID/NOT REFUNDABLE/ADVANCED".

* This is general hotel cancellation policy, please see also cancellation policies of room rate you select it may differ.

Children and extra beds

Children are welcome.
Children under 14 years stay free of charge when using existing bedding.
Children under 2 years stay free of charge for cots.
Older children or adults are charged NZD 38.25 per night and person for extra beds.
Ma

Pets

Pets are not allowed.

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More info

Location

Hotel 35 Hobson Street Tower 22 - 24 Nelson Street

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Attractions

Queen Street

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More information can be found in our terms and conditions.

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Overview and availability

Photos

Guest reviews

How to Book

Hoteliers Photos

Availability

Overview and availability

Photos

Guest reviews

How to Book

The guest reviews are submitted by our customers after their stay at Heritage Hotel Auckland
There are opinions of guests that reflect their experiences during staying at this hotel.

Average guest rating
3.3

Based on 41 reviews

Check in / front desk

3.6

Cleanliness

3.8

Location

4.0

Rooms

3.7

Service

3.4

Value

3.3

Business service

3.0

has stayed here and says:

Availability

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews.

Page 1 of 9 | Next page

Central and Value

Average rating:

3.9

Guest name: copperhair, Wellington

stayed in Jul 2008

This was a good value hotel close to central city, We initally got a room that was plesant but without a view, a quick call to the front desk resulted in a much better room with views of the Harbour Bridge. This is a good hotel as a base and close to the Casino as well.

My ratings for this hotel are:

4.0 Check in / front desk

3.0 Business service

4.0 Value

4.0 Service

4.0 Rooms

5.0 Location

3.0 Cleanliness

Great value

Average rating:

4.7

Guest name: sunnya1, Gold Coast Australia

Guest type: Honeymoon

stayed in Jun 2008

Loved it, huge room, spotlessly clean, speedy and friendly check-in and checkout, great location, taxi rank outside, couldn't fault except for little view from room. Would recommend.

My ratings for this hotel are:

5.0 Check in / front desk

5.0 Business service

5.0 Value

4.0 Service

5.0 Rooms

4.0 Location

5.0 Cleanliness

convenient hotel for CBD

Average rating:

3.9

Guest name: atravellerboston, boston, MA

stayed in Jun 2008

This is a good business hotel or a convenient base for exploring CBD area. There is nothing exciting about the decoration or facility, but it is a good comfortable and clean hotel that provides a lot services either business traveler or leisure traveler desires ( such as coin laundry facility in hotel wing, or full kitchen and laundry in tower wing rooms). The hotel staffs are nice and helpful. There are numerous eateries, convenience stores and coffee houses nearby. It has a very good location, easily accessible by both airbus and linkbus. I would definitely recommend this hotel. Just don’t expect it to be a “unique” hotel experience.

My ratings for this hotel are:

4.0 Check in / front desk

4.0 Value

4.0 Service

3.0 Rooms

4.0 Location

4.0 Cleanliness

Ideal central city hotel withcharacter

Average rating:

4.7

Guest name: socram13, Auckland NZ

Guest type: Honeymoon

stayed in Jun 2008

We only live 15 minutes away (we can almost see the hotel from home!) and are non drinkers, but the company had booked one room too many for a staff Christmas meal in the city, so we stayed the one night. Having visited the hotel in a previous life, as a department store, it came as quite a surprise to find it very tastefully set up and furnished. We thoroughly enjoyed wandering around at leisure but finding the rooftop heated pool was a bit of a mission, but worth it. Apart from slipping and falling headlong into the spa pool, fortunately without injury, we had an excellent stay! Breakfast was a substantial buffet, though not cheap. As this hotel is but two minutes away from the Sky Tower and five minutes walk to Queeen Street , the location with a view across the harbour makes it well worth serious consideration. Valet parking was an extra charge but as this is in a secure undercover park, probably well worth it.

My ratings for this hotel are:

5.0 Check in / front desk

4.0 Value

4.0 Service

5.0 Rooms

5.0 Location

5.0 Cleanliness

A very good choice for staying in the CBD

Average rating:

4.6

Guest name: Kiwistyles, Auckland, New Zealand

Guest type: Honeymoon

stayed in Apr 2008

We felt that this is an excellent choice in the CBD. We stayed here for the night Sat 5/4 as we had a function on and couldn't be bothered driving home. Admitingly there was a fault with the check in (probably Wotifs problem) - though it was 10pm when we turned up and the service that we received from the night manager was excellent! Valet parking was appreciated. The room was fantastic and very very quiet. Very nice finishes (better than some 5 star). The bed was super comfy. Check out was a bit slow but we did get out of bed late and were one hour late getting out of the room. This is a great hotel by international standards and I would have no problem recommending to overseas guests

My ratings for this hotel are:

5.0 Check in / front desk

3.0 Business service

5.0 Value

5.0 Service

5.0 Rooms

4.0 Location

5.0 Cleanliness

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