Reviews are ordered by language and date with a maximum of 25 reviews.
Perfect!
| Average rating: |
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5.0 |
Guest name: wmchica, NC
Guest type: Honeymoon
stayed in Jul 2008
We stayed here for two nights at the end of our honeymoon and LOVED it! It is the perfect location from which to explore Old San Juan. The hotel itself is beautiful and well-kept, our room was very comfortable and we enjoyed the pool and jacuzzi on the roof. We liked having breakfast each day in the courtyard and the waitstaff was very attentive. The only drawback was they did not have any rooms with a king size bed, and since my husband is very tall we would have ilked to have that. Still, the bed was comfortable, just not quite big enough. Everything else was perfect.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
Would visit again
| Average rating: |
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4.4 |
Guest name: cayci03, Florida
Guest type: Older travelers
stayed in Jul 2008
Overall this place was great! Unbeatable location, great terraces, spacious rooms, friendly and very helpful staff, and who could help but rave about free wine and cheese?!?
My family and I took one of the tours listed in the guest services books (Rain forest and beach) in the rooms and had an amazing time. The hotel took the hassle out of finding and booking a good tour guide. I thought the tour was a bit pricey at first but following the tour I'd say it was worth every penny.
Only complaint I have was that my bed definitely had bed bugs. Every morning (and sometimes throughout the night) I'd wake up with new bite marks all over my legs. Now I don't recall being bitten by anything when I was out and about (in fact I can't recall encountering many bugs at all in Puerto Rico) but, by the time I returned home I i have quite a few bite marks all over both legs. Considering we never opened the patio door I think it is a safe bet to narrow it down to bed bugs.
Other than that a great stay.
My ratings for this hotel are:
5.0 Check in / front desk
4.0 Value
5.0 Service
3.0 Rooms
5.0 Location
4.0 Cleanliness
Old world charm
| Average rating: |
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4.6 |
Guest name: jayson182, seattle
Guest type: Young single
stayed in Jun 2008
Great service from arrival to departure. Location is perfect! Far enough away from the tourist off the cruise ships and closer to El Morro. Make sure you cross the street to El batey!
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
4.0 Value
5.0 Service
4.0 Rooms
5.0 Location
4.0 Cleanliness
Wonderful Gem
| Average rating: |
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4.0 |
Guest name: joangszy, NJ, USA!!
Guest type: Honeymoon
stayed in Jun 2008
My ratings for this hotel are:
3.0 Check in / front desk
4.0 Business service
4.0 Value
4.0 Service
4.0 Rooms
5.0 Location
4.0 Cleanliness
Very nice with a story
| Average rating: |
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4.5 |
Guest name: Wyonative7, Quartz Hill, CA
Guest type: Older travelers
stayed in Jun 2008
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Value
5.0 Service
4.0 Rooms
5.0 Location
5.0 Cleanliness