We arrived by Terravision bus from Pisa airport to Santa Maria Novelli station at the end of Jan this year. Locals were friendly and directed us to the hotel which was central for getting to all the sights in Florence. Although up 3 flights of stairs/or lift whichever you prefer. The staff were friendly and helpful our room was very clean and spacious including the bathroom, toiletries incl. and towels, clean linen on bed which was comfortable, plenty of wardrobe space etc and writing desk. New decor, Good food choices to start the day from cereal, fruit, yoghurts, meats, pastries, good coffee etc. Very friendly waiting staff. A pretty breakfast room in italiano style although small. Plenty of cafes and restaurants nearby for an evening meal. We will return even though it rained most of the time we were there. I prefered Florence to Rome the shops/markets are wonderful and got a few bargains as the sales were on. The Ponte Vecchio bridge, The Michaelangelo Piazzo, The Duormo, the basillicas, the artists, the gardens, the galleries, the gelati - such a choice. Can't wait to go back....

Nice hotel just in the down town of Florence, at the third floor with elevator. The hotel Andrea is nice decorated and a wonderfull overview of all the town of Florence and surronding hills from the windows of our room 105 . Excellent breakfast in the morning with fresh italian patisserie, fresh fruit , eggs etc.. We found The staff of hotel Andrea really helpfull and friendly. We reccomend to anyone this nice small 'boutique' hotel. John Sutherland Australia

There are very clean rooms, staff is very kind the position in Florence is excellent, i advice you this hotel! The hotel is near of the florence's center.

l'albergo e' veramente carino, pulito , con una vista su Firenze sensazionele. Lo staff e' stato disponibile ed attento a tutte le nostre esigenze. ottima la pulizia delle camere ed ottima anche la colazione. Vorrei tornarci presto ..... balla anche la posizione.

It's a very dirty hotel! There're at least 10 mosquitoes in the bathroom when we walked in. We complained to the reception and she told us to plug in the bug repellent which is underneath the bedside table. Obviously the bug repellent is extremely dirty and dusty too. What's worse is there's no water, including flushing water for the toilet on our first arrival night. No shower or flushing toilet! This hotel is located in a very old building on the 3rd floor. Hygiene is definitely a problem within the hotel. It is also far from everywhere, more than 15 mins. from train station and far from all major sightseeing areas. Watch out unless you have no option to other hotels.