Although the room was clean and the staff was cordial, I cannot say anything else positive about our experience. The room was the smallest I've ever experienced. It was on the 4th floor and there was no lift, nor was any help offered carrying our luggage up. I could feel the individual springs through the old mattress. The lack of air conditioning required that the window be left open to the busy, noisy street below. Breakfast was nothing special, offering only toast or dry cereal along with juice/coffee. All this would have been tolerable, but then my new MP3 player was stolen by someone at the hotel who had access to our room. The staff provided no concession and barely an apology for this theft, so that was the last straw. I would strongly recommend avoiding this hotel.

Shame on you Expedia for allowing customers to book a room through you. This place was horrible! I thought that all I really needed was a clean room, warm bed and a place to shower, the Dover Hotle...uh....Hostel...was not it. How it received 2 stars is beyond me. The room was filthy, ripped curtains, water spots where the ceiling had leaked, mold growing in the toilet, the cloth shower curtains had old globs of shampoo on it (oh, bring your own shampoo they do not provide it), layers of dust..... I refused to take a shower all three nights I stayed here and honestly wanted to leave my dream vacation to London because the room was terrible. There is no elevator and the stairs are narrow and steep. This place is beyond a dump. There must be no building codes or Health Department inspections in London, otherwise this place would not be in existence. Do not stay here!

We booked and paid for this accommodation (non refundable) before we started using trip advisor and were very apprehensive after reading the comments. Overall we had no problems with this stay. The position was great. 5 minutes from the Victoria train station and an easy 20 minute walk to Westminster Bridge past some great pubs. The hotel provides 24 hour front desk cover and the staff were helpful. What can you expect for 100 pound in London. The room was very basic, small but clean and some street noise. We had a room for three which was a real squeeze. The breakfast was basic but adequate. Compared to our later experience with B&Bs through the UK, this is very no frills hotel but you get what you pay for and it was all part of the adventure.

We stayed at the Dover Hotel in London for 5 nights in March 2008. Hotel was very clean. The room was small, but clean. It was always neatly made up with fresh towels each day when we returned. The beds were comfortable.The staff were friendly and accomodating. The front desk is manned all night. The location of the hotel is the best -- excellent for getting around to see all the sights - approx 2 blocks from Victoria station, where you can get on the tube or catch buses. One street over we found plenty of restaurants, affordable, good food. There was also a market nearby (next block) where we could get all sorts of snacks, fresh fruit etc. Breakfast was basic - coffee, juice, toast, jam, choice of cereal. Unfortunately the breakfast room (in the basement) was often crowded, people waiting in the hallway to sit. Our room was on the second floor, streetside, and the noise level from the street was sometimes loud (ie: horns, sirens, late night partiers). Before travelling to GB, we had thoroughly researched accomodation in the area, and were expecting the smaller rooms, steep stairs, small facilities. We were pleasantly surprised by the Dover Hotel and would consider staying at here again when in London.