Reviews are ordered by language and date with a maximum of 25 reviews.
a very decent but not enchanting stay
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3.4 |
Guest name: Argen, Athens
In a city like Florence I expected to stay in a more traditional and picturesque hotel. This was just another hotel with no special character, for groups, and tourists that do not necessarily seek adventure... Despite the first negative impression, though, I found it a very decent and comfortable place, quiet, with good service. The rooms are quite spacious and very clean. Well located, not far from the old town. Decent meals. Make sure you have a room overlooking the garden in the front -the other side is rather noisy...
My ratings for this hotel are:
3.0 Check in / front desk
3.0 Value
3.0 Service
4.0 Rooms
3.0 Location
4.0 Cleanliness
Great Accomodations at the Hotel Raffaello!
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4.9 |
Guest name: HotlantaSportsFan, Atlanta
Guest type: Honeymoon
stayed in Nov 2006
Most excellent lodging experience! Large flat screen TV in room. Spacious bathroom by European standards with a great shower. Comfortable beds for a good night's sleep after a busy site-seeing day. Friendly, helpful staff. Easy to catch bus to downtown Florence. A "must stay" hotel while in Florence!
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Value
5.0 Service
5.0 Rooms
4.0 Location
5.0 Cleanliness
Tour Operators Report - Great Hotel
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3.0 |
Guest name: LJLeisure, England
I have been booking groups into this hotel now for several years and always receive very positive reports back from our clients.
I recently escorted a group personally to the hotel and can back-up all the excellent reviews received
Recent comments include the following:-
Great Hotel, very helpful staff, nice breakfast, clean comfortable rooms, very accessible by public transport into the historic centre, can't wait to come back, comes highly recommended, very impressed, great value for money......
So for anyone considering this hotel, then all I can say is that we rate a hotel from feedback received and 99% of our clients have been more than happy with the quality and service received at the Raffaello Hotel, Florence
My ratings for this hotel are:
3.0 Service
3.0 Rooms
3.0 Cleanliness
thanks, and we will be back
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3.0 |
Guest name: rabu, d.marina
Hi
I have just returned from staying three days at the hotel raffaello,it was a suprise present from my wife,they were three wonderful days,we found we were looked after as if we were royals,staff extremly polite and helpful,room was everything you could want, clean, air conditioned, and a new flat screen tv (with english tv), a bathroom with so many towels we could have stayed a month and had 10 showers a day,and a very nice breakfast with a good choice, unfortunatly we didn't try the restaurant but will do the next time. We were even introduced to the manager and with being a hotel of this size we felt even more like royals but later found out that the manager a Mr Torigiani is always this friendly with his guests, congragulations keep up the good work and hope to be back next year,this time I will treat my wife.
R & L Burrows
My ratings for this hotel are:
3.0 Service
3.0 Rooms
3.0 Cleanliness
Brendan/Globus need to delete this hotel
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3.0 |
Guest name: member, Orange, CA
On a nine-day tour, this was the only hotel that was disappointing. The dinner and the breakfast buffet were dismal, at best. Although we were warned by our tour guide that the food was not very good. The rooms were shabby and the walls were so thin you could hear every word spoken in the adjoining rooms. The furniture, furnishings, toiletries, towels, etc. were very cheap. Out of a group of 37, most of our travelers complained about the beds being so hard it was difficult to sleep. The icing on the cake was when a big bug crawled across my bed and woke me up in the middle of the night. On a brighter note, the staff was very helpful and professional. My advice is to pay a little extra and find a better hotel.
My ratings for this hotel are:
3.0 Service
3.0 Rooms
3.0 Cleanliness