hotels reservation

The Hotel was perfect. The location was terrific with easy access to shopping, the ferry and other interesting things to see. We had a terrific stay, just wish it was a bit longer.

C’était la deuxième fois que nous allions à Stresa, à l’hôtel Prima Vera, où nous étions déjà allés l’année dernière. C’est un bon hôtel pour le prix, situé dans le quartier piétonnier. Il est parfois un peu bruyant jusqu’à minuit le soir, à cause du bar dans la zone piétonnière juste en bas. Le petit déjeuner se compose de céréales, yaourts, croissants etc, ainsi que du jus de fruits et du thé ou du café en self-service, donc on peut se servir à volonté. L’hôtel commence à avoir quelques signes de vieillissement, et la salle du petit déjeuner a du mal à loger les cars entiers de touristes allemands qui viennent à cet hôtel. Mais on en a pour son argent et l’emplacement est excellent. Il est moins cher que les autres hôtels de la région.

On avait réservé sur Priceline-Europe. Cet hôtel est en plein milieu du quartier piétonnier de Stresa, génial comme emplacement. Bien qu’il soit répertorié parmi les trois étoiles, je ne suis pas sûr qu’il les ait bien, mais en tous cas il est excellent pour le prix. Le personnel est très sympa et parle anglais. Et c’est un hôtel propre. Petit déjeuner comme partout en Europe – croissants, fromage, jambon, yaourts, jus de fruits etc. La beauté de Stresa nous a émerveillés et le Primavera est un excellent hôtel pour le prix dans cette belle ville, avec plein de magasins et de restaurants à proximité.

We booked the Primavera Hotel online with a 'confirmed reservation' after reading reviews of numerous hotels in Stresa in its price range. The hotel has no parking on the property, so we left our luggage in our car and walked to the hotel. Upon arrival, the person at the desk (an older male) informed us that the hotel was fully booked for the night and that the room to be vacated for us was still occupied because 'the occupant had developed heart problems and been hospitalized, and all his belongings were still in the room'. We were offered a room in another hotel (Hotel Italie et Suisse) at the same price. We were shown a nice room overlooking a square and the waterfront, and quiet in the afternoon -- but as we discovered loud music was played in the square until late at night. (But do note, if noise is not bothersome to you, Hotel Italie et Suisse is a perfectly fine hotel and is more convenient to parking than Primavera.) After checking in at the other hotel, we happened to pass by the Primavera Hotel many times (Stresa is a small town) and observed many people checking in. Obviously the hotel was not fully booked. Our suspicion is that if we had showed up with our luggage, we would have been checked in. Had the person at the desk at the Primavera simply asked us truthfully to consider another hotel more convenient to parking, that would have been ok. But this person is deceptive and dishonest. Primavera may be a perfectly ok hotel but - even if you have a 'confirmed' reservation - keep our experience in mind.