Expect plush towels, comfortable bed, high ceiling and trendy decor at an excellent hotel near the bund. There were, however, several areas of improvement - 1) the fridge is tiny. I got a cake from their Tea Room (chocolate - excellent!!) and wanted to keep it in my room. The fridge was half of most you would expect at hotels and I had to keep the cake with room services. 2) No free wifi. In fact, internet is only available via cable and costs around CNY 5/minute. Since free wifi is pretty much a standard now, I was disappointed to find this upon checking in. Vue Restaurant - very good. The place looks like a spacious library/kitchen. The food, most prepared in their stage kitchen, was excellent. From a simple champagne risotto, chilled seafood platter (really fresh) and steak, everything was prepared well. Their was a complimentary dessert - chocolate bonbon, served on dry ice, which was a nice touch. China Kitchen - I had dinner there before, which was good, but not great considering all the excellent Chinese cuisine in Shanghai. For lunch, we had traditional beef noodles, appetizer dishes (come in 4 varieties) , which were all below average. Aside from the Peking Duck, I would not recommend anything else at this restaurant.

Great value for money. The view from the rooms is just gorgeous!!!

I stayed at the Hyatt on the Bund for 2 nights in April 08. The hotel is immaculate and clean, very modern and the staff is incredibly helpful and friendly. I travel throughout China 20 weeks per year, and both times that I have been fortunate enough to stay at a Hyatt (the other being in Beijing) I have been more than pleased and impressed with the level of service I received. Only downside of this hotel is that you have to take a taxi across the Suzhou River to get to the trendier sites and locations. If you can stay near the "Bund Hotel" you will be better off as far as walking to attractions and restaurants. Otherwise, it's a short ride to most sites from the Hyatt. The rooms are clean, modern and beautiful. Remote powered shades let you view the Bund from your bed, but close the shades for privacy just before getting some shut eye. The bar at the top of the restaurant (Vue Bar) has an AWESOME must see terrace. It has lounge beds w/ canopies and a hot tub. You can sip martinis and take in an amazing view (or Vue as they catchily put it). The breakfast at Aroma is pricey, but definitely worth at least one try. They have quite a spread and all of it is great. Skip the Xindali restaurant. It is nice, but you can get much much better Chinese food outside for a fraction of the price. Incidentally, the Hyatt in Beijing has an identical restaurant which I ate at and left w/ the same feeling of having a very small Peking Duck at a very high price tag.

I stayed at the Hyatt on the Bund for 2 night on a short trip to Shanghai. At first I wanted to book the Grand Hyatt in Pudong but changed my mind due to the price (twice higher). No regrets !! This hotel was fantastic from A to Z: my room was beautilul (and I just booked a standard view room), very new and design, state of the art facilities, amazing views on the Bund AND Pudong, efficient service (very friendly as well). The restaurant and the bar on the last floors are spectacular (and probably offer the best views you can get in Shanghai... however you need to book in advande) the food was good yet quite expensive. Some previous reviews mention about a disapointing location. Yes the hotel isn't exactly on the Bund, you have to cross a bridge but anyway all hotels in Shanghai require to take a taxi in order to go to all the main attractions. Unfortunatly i didn't get the chance to try the Spa and the pool as I was too busy visiting the great city that is Shanghai. All in all, if I get the chance to go back to Shanghai, I would definitly stay again at the Hyatt on the Bund.

Stayed here for 3 nights after a work conference at the Shangri-La. A number of other people have already said they had trouble getting their taxi driver to find the Hyatt, as it's so new - I had the same problem getting to the hotel from Pudong, and several other times during my stay. It feels a little like the Hyatt has landed from outer space in a rather dusty and quiet area. It's actually on the same road (about 3 minutes away) from the Astor Hotel, which has been around for years - would recommend perhaps mentioning that to taxi drivers if they don't know where they're going? Inside the hotel, it's all quite good on first impressions - the lobby is massive - feels a bit like an airport terminal building with chillout music playing in the background. Had a standard room in the East wing. It all feels a bit Japanese inside - warm woods and minimalist. The layout of the standard rooms is a bit of a problem, though - the bathroom area is actually open plan, with silding partitions to divide it off for privacy. A bit weird, but alright. But there's no proper wardrobe - just a hanging area in the bathroom, with some drawers, which is a bit awkward to get access to, and overly fiddly and annoying. Had breakfast in the Aroma restaurant - good selection as you'd expect, but the staff were overly keen to clear things away before we'd finished them. Gym and pool in the basement are amazing - vitually empty every time I went, which was even better. Not a very good free weight selection, though. The bar on the top floor (Vue) is alright - good views of both Pudong and the Bund because of where the hotel is located. If you want to look at the pretty view, remember that the lights in both Pudong and the Bund are turned off fairly early in the evening. Not much of a buzz though, compared to say the Jade36 bar in the Pudong Shangri-La - suspect because this place is a little out of the way. Concierge was helpful - they got us a great table at the Jean-Georges restaurant on the Bund - would recommend the tasting menu if you go there (RMB900). But the concierge also recommended a complete dump of a place when we said we wanted to go and buy some jewellery - they sent us to this tourist trap in Jingan - avoid like the plague if they recommend to you too. Overall, a good hotel, but the location isn't great. It's not too far from the Bund - maybe about 10-15 minutes, but the walk there is a little dusty and ropey. Plus, the layout of the standard rooms is very annoying. Probably wouldn't stay here again. Jumeirah is opening a new hotel near Xin Tian Di later this year - plan to try it out next time.