The location of this hotel is convenient to key attractions and has a beautiful view, but that is it for the possitve comments. The room was dirty, there was a white bucket with PUKE written on it in the middle of the washroom. The sink was leaking, the toilet was clogged, the big mirror broken and covered with black duct tape, the door knobs were falling off. The carpet was not vacuumed. The balcony might have been nice but it was disgusting, in a non smoking room the balcony was covered in cigarrattes butts and beer bottles for as long as we stayed there, it was NEVER cleaned in 4 days. When we arrived the parking lot in front of the hotel was full - we were told to park in an adjacent lot. I was sure the car would be broken into because it was poorly lit, thankfully it wasn't. We have been in Ottawa several times we enjoyed the city but this hotel IS NOT A FOUR STAR, NOT EVEN TWO.

On a positive note, you cannot dispute the location of this hotel. It is convenient to key attractions. That's where it ends for me. When we arrived the lot in front of the hotel was full - we were told to park in an adjacent lot. I was sure the car would be broken into to (it wasn't). It was poorly lit - we were approached for change and cigarettes. As you can see by the photo on the hotel's website the exterior is a turquoise blue - circa 1960s. That should have been a giveaway that this place is in need of an update - inside and out. The photo is also misleading. There is a parking lot in front of the hotel and then a busy street between the lot and the greenspace. We booked 2 rooms. Our room was dark and in desparate need of updating. Ceiling in the shower was peeling. Our bathroom was t-t-t-tiny. Carpet was not vacuumed (crumbs on the floor between the double beds). When guests in the next room entered their room the walls are so thin I was certain someone was trying to get into our room (I actually ran to the door to check). The other room we booked was a little better than ours - it had access to a balcony - that you'd never use. The balcony was disgusting - dirty. Plus the spotlight that highlights the hotel signage was glaring directly into the balcony and room. We paid $120 - the rate is not in line at all with the quality of the hotel which is one of my beefs. I'd expect more from a BW and for the poor condition of the hotel I'd expect to pay much less. You are paying for location if you stay here.

Clean. Small uncomfortble rooms. Seems to have been built in the early 1960's in a slapdash manner and no repairs since then. Both sides of the hotel has balconies but on only one side do rooms have doors that lead to these balconies. Stay away from this place if comfort is your objective. For a lower price the Suites Victoria just a few blocks away is far better. So is the nearyby Holiday Inn.

The hotel's location is the only thing it has going for it. It is within walking distance to the Museum of Civilization and Parlimant Hill. Other than that, this place is the worst. We only parked in the underground parking once, because when you drive out, it almost scrapes your muffler off. Everything is dirty, including the room and bed. You can hardly get to sleep due to the constant noise of sports teams running up and down the halls. To get to the pool, you have to go to the 4th floor, walk through a long corridor, go down a few flights of stairs and then find out the place doesn't have a hot tub and the pool is so cloudy you can't see the bottom. The restaurant is open only for breakfast and is bare and dark. This hotel is supposedly undergoing renovations, but it seems to be in a constant state of decline. Halfway through our trip, we found a Four Points even closer to Ottawa with a good restaurant, good pool, and cleanliness. We are definatley staying there next time.

I'll start with the good thing, you just have to cross the bridge to arrive in Downtown Ottawa.....but not enough parking space, garage door broken, no service for breakfeast, uncooked pancake and race trak for kid in the hall way......NEVER AGAIN !!! They just went from a 3 stars to a 4 stars....they should go to 2 stars hotel.