My husband & I were in Phoenix for an extra night due to a cancelled flight. The airline suggested the Hampton Inn on South 48th Street. The shuttle driver was very nice.About a half hour after we checked in, the phone rang. We were puzzled, as no one could possibly know where we were. It was the desk clerk, asking us how we liked the room. I've never had this happen at any hotel before [even Hampton Inn's at other locations]. A few hours later, we heard noise by the door of our room, and found a copy of the bill had been slipped under the door. At every other hotel I've stayed at, I've gotten this paperwork while checking out, or occasionally, while checking in.At 8:30 am, a knock at the door from housekeeping woke us from a sound sleep. Check out was at noon, and there was no "Do Not Disturb" sign available for us to use. I've never before stayed at a hotel for a single night where the housekeeping staff showed up before check out time. They knew we were checking out that day, and the room would have to be completely stripped at that time, so what was the rush? And if early-morning housekeeping is the practice at this hotel, why no "Do Not Disturb" signs for guests who prefer to actually sleep in the room they've rented?One of the things I normally find enjoyable about hotel stays is the pleasure of being undisturbed in a private space. I felt that this enjoyment was violated. The idea of hotel staff actually waking up guests hours before check out time a startling novelty.It was impossible to feel comfortable in this room. Romance was out of the question.

We were on the way home and needed a place to spend the night before our flight the next day. We checked in at the hotel, then dropped our rental car off. We had to take the shuttle bus to the airport and then call the hotel, but they came right out. The room was very nice - clean comfortable and roomy. There was a fitness room, but we were too tired. It was too hot (104!) to sit by the pool. There was an English pub next door which provided a decent supper. The hotel breakfast was above average, with a nice selection including poached eggs and bakery style pastries. The hotel took us to the airport the next day. All in all, we had a very nice stay. I certainly wouldn't stay in this area unless I had a plane to catch, but if you do, this was a very nice, convenient place to stay. Under the same circumstances, I would certainly stay here again.

Hampton Inn & Suites is always a cut above other hotels at this price range. We were just looking for a cheap place to stay while we visited my brother, and were pleasantly surprised with the clean, spacious, quality accommodations. Breakfast was nothing special, but I can't complain about food that is free. Fitness center wasn't much more than a couple pieces of equipment but again, it didn't cost extra. This place is a great value, the rooms are clean, comfortable, and nicer than you'll expect them to be. I recommend it for sure.

Reasonable hotel, located about 15 minutes drive from the airport. Also has free shuttle service altho’ did not have a chance to try this option. (Did see van by hotel entrance and looked nice.) Plenty of parking. Neighborhood is just fine. 5 minutes drive from ASU. Hotel is next to highway exit. In fact, if coming from the airport, it’s easiest to take the Hohokam Expy (#143) to its final exit, or come east on Broadway Rd, as the hotel’s cross-street (48th St) does not go all the way thru’ going south. Hotel staff very efficient. Fastest check-in I think I’ve ever experienced, and also got the type of room I had requested online. Breakfast area quite nice as was small exercise room. Free internet available. Pool area nicer than average for a mid-range chain altho’ not super large. (Sun gone by 3 pm.) Good maintenance overall. Room was acceptable size and very nice. Bathroom had three-tiered counter which was very useful for arranging toiletries. Only complaint was closet size. Clothes to be hung in armoire in about 2 feet of space, including where the iron and ironing board are located. OK if you’re there on business for one night. Not so good if you’re two people there for several days.