Reviews are ordered by language and date with a maximum of 25 reviews.
Nice experience
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4.7 |
Guest name: ProfandMom, Tinley Park, IL
Five of us (me, my husband, our 3 kids) stayed four nights in a suite. We had two queen beds in the bedroom and a pull-out couch in the living room. Doors separate the two rooms. There's also a kitchen with two burner stove, dishwasher, microwave, and a nice sized refrigerator/freezer.
The decor of the hotel is very nice. Housekeeping was good, even arranging my kids' stuffed animals on the beds 3 of 4 mornings.
The pool is small but warm, and we were the only ones using it both times the kids swam.
Breakfast was good, too with a few different choices on different mornings.
Location is very good, with easy access to both I-75 and I-285. The mall, Costco, and several restaurants are very close.
The only negative was the toilet which kept plugging up. We had to ask for a plunger on two different nights. The hotel even had to send someone in to deal with the plugged up toilet (which was plugged when we arrived) while we were gone because the plunger did not work the first night. That was irritating, and I thought the manager should have made an effort to do something about it, say by offering us a discount on the room for that night or something.
All in all, I'd stay here if we were in Atlanta again, though I hope they deal with plumbing problems!
My ratings for this hotel are:
4.0 Check in / front desk
5.0 Business service
5.0 Value
4.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
Excellent Hotel for the Business Traveller
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4.5 |
Guest name: expatVivian, San Francisco Bay Area
I stayed in this hotel for two separate weeks in June; 5 nights the first time, and 3 nights the second. Both stays were very enjoyable. The rooms are clean, and well maintained. I stayed in suites both times, and found them to be very relaxing and spacious. The king sized beds were two of the most comfortable I have slept in. The staff is extremely helpful, and courteous. The small 4' deep pool was adequate, and there is a small workout room adjacent.
I was in Atlanta on business with 5 other co-workers. My co-worker who stayed at the Hampton Inn and Suites also enjoyed his stay, while our other co-workers who stayed in two other hotels (one downtown) were not so happy with their selections.
This hotel is within walking distance to many different types of restaurants, and several shopping areas, however a free shuttle will take you anywhere within a 3 mile radius, Monday through Friday. The area around the hotel is hilly and green with trees. Please see the photos I uploaded earlier for an idea of what the suite offers.
My ratings for this hotel are:
4.0 Value
5.0 Service
4.0 Rooms
5.0 Cleanliness
Best Hotel in Galleria Area!
Guest name: Anonymous
I travel for my job and I always take a few vacations with my family each year, so I've stayed in my share of hotels! This hotel is undoubtedly one of the best I have ever stayed in. The service is friendly and everyone is very helpful and knowledgeable. The rooms were definitely the most immaculate I've ever seen, and the housekeepers even take the time to fold all the towels into beautiful designs! The bed was even made to look like it was tied into a bow! Their breakfast was also very good, including the hot sausage biscuits and gravy- and it was free! They have a nice indoor pool, which was great for my toddler. They also offer a fitness center, business center, convenience store, and free high-speed wireless internet. Not to mention, the location is unbeatable- there is a mall across the street, many nearby restaurants to choose from, and a shuttle that took us to these places since we didn't have a car. It is also very conveniently located at I-75 and I-285.
My family and I will definitely stay here if we travel to Atlanta again. The staff truly takes pride in their hotel, and that was evident in the housekeepers, breakfast staff, drivers, and front desk. Everyone was always smiling and often greeted us by name! I would definitely recommend this hotel!