terrabel stay. i cancel my other night. the receptionist is very bad. he is full of racism. i feel frighten all night. very noisy area. strange people. no service at all. the bathroom is the smallest i ever see. i go out at morining to berjaya eden. it realy a good hotel.

On the phone we were treated with courtesy at all times. At reception desk the staff greeted us cheerfully, using our names,introducing themselves and welcoming us to The Royal Park. All requests such as use of internet were remembered and catered for swiftly and with a smile. The use of keys, room service, the mini bar, luggage storage, the location of lounge rooms etc were clearly explained. The hotel's location and transport access was fully explained. Any queries about entertainment and other tourist information were dealt with clearly and courteously. Our rooms including the wonderful four poster bed, were clean, beautifully appointed and spacious. The hotel's situation in London adds to it's attraction. A short walk from Paddington Station and Hyde Park- everything at your finger tips. What makes The Royal Park so special is the staff from all areas.

This would have to be one of the loveliest boutique hotels in London. If you're looking for a period hotel that has been beautifully restored with immaculate rooms and exquisite decor, then this is it. My daughter and I stayed in an Executive Twin Suite for 3 nights which was beautifully appointed and impeccably clean. Rooms were decorated with quality furniture and beds were large and very comfy. The hotel is located back from the main road in a picturesque tree-lined street, so there is no traffic noise. There are two lifts servicing the hotel which, in an older style building, is not always the norm. Upon our arrival, we were welcomed by friendly, efficient staff and shown to our room by a delightful gentleman from reception who was both charming and helpful. Paddington Station is just a few minutes walk and there is an abundance of wonderful little cafes and bistros in the surrounding streets. We had two delicious and reasonably priced meals at a great Italian restaurant located just around the corner from the hotel called "Ask". What you see on the hotel website is what you get. A luxury period hotel decorated to the highest standards. Royal Park is a beautiful hotel and the ambience is one of quality and refinement with exceptional service. Oh, and they make a great pot of English Breakfast Tea!!!

I stayed here with a relative for a week. It was very disappointing in several regards for the money, most importantly the lack of anywhere to eat breakfast other than in your room. The hotel has no dining facilities at all. If I was aware of this I would have booked somewhere else and this should be made clearer by the hotel website. I was also not impressed with the staff and their attitude, which was rather cool and disinterested. Also there was no kettle or provision to make yourself a drink (or even biscuits) in the room unless you used a charged-for minibar with outrageous marked-up prices, which is a bit mean and unwelcoming when you first arrive tired from the journey. To be fair there wasn't anything horrifically wrong about this place, its just not particularly great. Ends up being a rather expensive place to rest your head and nothing more, as there's no incentive to stay in this hotel a second longer than you sleep.