We stayed in the hotel for a mid-week break, tuesday the lift broke & were told it might be fixed next week. we were on the fifth floor so had to use two different flights of stairs as one went up to the fourth the other went down to the first. Staff brilliant at sorting out problems, sadly fabric of hotel not great.

I URGE ANYONE CONSIDERING THIS HOTEL TO READ THIS! I have just returned from a 4 night stay in this hotel in Paris. Having stayed in a Holiday Inn before, in New York, I was fairly confident that this would be a high standard, well run hotel. I could not have been more wrong. Firstly, we arrived very tired at 10.30am, and were told we could not check in until 2pm, I asked politely if there was any chance of an earlier check in, but no effort was made in any way to accomodate us, so we had to walk the streets for 3 and a half hours. Upon finally getting our room, I was actually shocked. The room was absolutely tiny, the decor long outdated, the plastered walls filthy, the carpet badly stained, the bedspread dirty and faded and the underneath "fleece" blanket completely worn down. The bathroom was not big enough to fit 2 people and the bath was also filthy. The safety latch on the door was broken, I requested for it to be fixed twice, but to no avail. When it came to checking out (thankfully), we had to check out at 6am to make our flight but after ringing the bell at reception for 10 minutes we actually had to physically go looking for someone to check us out, eventually finding someone in the kitchen. He then attempted to charge us €80 for 3 breakfasts we had not had and had specifically made the booking without (one of which we couldn't possibly have had seeing as we were checking out before breakfast even starts), so after much debate it took another 10 minutes to get another invoice printed. This resulted in us having to run through metro stations with our luggage to make our flight on time. All in all, this was the absolute worst hotel I have ever stayed in. Dirty, tiny room and bathroom, broken lock, unhelpful staff, also not very central, no major attractions in walking distance. I WOULD ADVISE ANYONE NOT TO STAY HERE, IT RUINED OUR ENTIRE TRIP TO PARIS.

I must admit that I wasn't expecting much from this hotel, we booked it late and my only expectation was that it would be clean and friendly. The hotel receptionist or "hotel manager" on duty called "Pascal" looked pregnant and constantly in a bad mood. Somehow I don't think her pregnancy had anything to do with her mood, so I think that was her normal attitude. I can accept a certain "french-ness" but she was just over the top. Rude, and very unwelcoming. For the price, it is not worth it. I also couldn't believe that they weren't showing any rugby on their TV's during the world cup. I mean they are hosting the rugby world cup, you would expect to be able to watch it in all hotels. The room was okay, clean and the location is not terrible but really the attitude of a certain pascal made it very unpleasant indeed. We asked someone to come help us with the TV as we were having problems, after calling twice and having a very rude response, they didn't turn up at all and so we gave up. My advice, I'm sure there are much better hotels in Paris for cheaper money.

I found the hotel to be clean and comfortable, and the staff were pretty helpful. The hotel is very handy for the subway, which is just a few minutes walk away, and from there, you can get to anywhere in Paris! There's quite a nice cafe over the bridge and to the left (can't remember the name, sorry), and plenty of grocer shops nearby if, like us, you wanted to have your own breakfast in the morning. The breakfast in the hotel was pretty expensive, from memory. If you want a charming Parisien hotel, this is not it. But it's a good base to explore Paris from.