I spent a weekend in the hotel with a friend. Nice, clean and friendly environment. Staff should be more informative and up-to-date about shopping and events in Naples. Location a bit of a distance from the main station, but buses were fairly regular. Didn't seem to mind the fact that the hotel was gated, but could be a cause for concern for some guests regarding the security of the area. As for Naples itself, dirty in general and people are generally not friendly or helpful.

Ho trascorso il fine settimana in albergo con un amico. Ambiente bello, pulito e ospitale. Il personale dovrebbe essere più informato sugli eventi e lo shopping da fare a Napoli. È un po' distante dalla stazione ma gli autobus erano abbastanza frequenti. Non m'importava un gran che del fatto che l'albergo fosse tutto con le inferriate, ma la cosa potrebbe interessare a gente più preoccupata della sicurezza della zona. Per quanto riguarda Napoli, è sporca e la gente è generalmente poco gentile e disponibile.

I spent a weekend in the hotel with a friend. Nice, clean and friendly environment. Staff should be more informative and up-to-date about shopping and events in Naples. Location a bit of a distance from the main station, but buses were fairly regular. Didn't seem to mind the fact that the hotel was gated, but could be a cause for concern for some guests regarding the security of the area. As for Naples itself, dirty in general and people are generally not friendly or helpful.

The interior and rooms are very nice and the food was good (the man working in the restaurant was very helpful and accomadating), but we would not stay here again. The staff was very friendly, but one of the guys at the front desk gave us false information about the local trains, and because of this, we were very close to being robbed. Also, the location is terrible. As soon as you walk through the gate you are in a disgusting area which does not feel safe. Really, it was the bad information that did it for us.

i thought this hotel was horrible. first, the location was so bad. the wait for the bus took us 45 mins at the least and usually more than an hour ! maybe we were unlucky. however, other than that, the location was scary. hated it. the way the hotel is gated and locked up seems to suggest that the area isn't a safe one either. next, the hotel had so many many flies! goodness knows why! the walk to the main reception and you were greeted by flies! service by the staff was slow and rude, extremely rude. i was appalled. Somehow, the ones i dealt with couldn't speak english properly and it took me ages to get my message across. also, my booking was over the internet, and they didn't seem to know the details of the booking or how the website specified i should change the booking with them. the room was so dimly lit that you couldn't read or write in there. the curtains had to remain draw because the views from the windows were boilers and pipes. the tv was spoilt. oh, breakfast was ok though. horrible. DON'T stay here