I arrived to find the hotel under renovation. The wifi was not working in the room but i was offered free use of the computer in the reception area in compensation. The bedroom was cold and humourless - the tiled floor cold and unwelcoming - you could hear all the noise from neighbouring room conversations and televisions easily. I cannot recognise the hotel from other eviwer's complimentary comments - perhaps their expectations were lower. To claim 4 stars in any reasonable sense of comfort is farcical. I left without even staying the night - let alone the 2 I booked for - it was so grim. I took myself off to the Ciudad de Vitoria in Vitoria up the road - my second time there and it is great.

The interior of the hotel has been recently renovated and hence offered comfortable rooms with modern bathrooms and a selection of pillows. The hotel is also located close to shops and restaurants but offers no views to speak of. We enjoyed our stay at this hotel and found no problems with our stay.

Muy buen hotel. Sobre todo para alguien que vaya por asuntos de negoscios. En cambio el que vaya para visitar la ciudad que esté preparado para darse unas buenas caminatas. Este es el único "pero" que le veo. Por lo demas un cuarto de baño en magnificas condiciones, acristalado,muy bonito. Las habitaciones son muy amplias. Lo recomiendo a aquellos a los que no les importe andar un poquito.