Reviews are ordered by language and date with a maximum of 25 reviews.
efficient and friendly
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4.9 |
Guest name: saxie, England
Stayed here as part of a large group attending a national competition event at nearby Fairfield Hall.
I can only praise the cleanliness, comfort, value and good organization.
The restaurant staff managed to give a couple of hundred people including children a relaxed tasty and filling breakfast in time for an 8-00 check out. That was no mean feat and was much appreciated.
This was my second stay here and I have no hesitation in recommending this hotel. Handy also for the station and frequent trains into central london.
My ratings for this hotel are:
4.0 Check in / front desk
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
Extraordinary service!
Guest name: Cruising2go, Louisiana, USA
I had a most positive experience with the management of this hotel. Our daughter was on a student ambassador tour of Western Europe and was scheduled to stay at the Jurys Inn Croydon on her 17th birthday. I emailed the manager, Mr. Stafford, asking if he might help me plan a birthday surprise for her on arrival. He responded promptly, offering assistance. As events transpired (trouble w/ Global Express mail, change of itinerary, etc.) , we communicated several times over the next few days. I was amazed by his kindness and generosity. I have NEVER encountered a hotel manager so service-oriented! My daughter had a wonderful birthday, and I was happy at home knowing these caring people had made her special day MORE special. Kudos to Mr. Stafford and his staff!
Exceeded expectations
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5.0 |
Guest name: 6179434, london
Me and my friend stayed at this hotel in June 2006 and was very impressed from start to finish. I work in a travel agency and have seen a fair share of bad hotels but this one I couldnt fault.
Check in was was very quick and we was escored to our room.
We arrived on saturday night and wanted to go to a bar or club, as we wasnt familiar with the area the receptionist drew us a map of how to get to the main nightlife.
Rooms were spacious and spotless... bathroom lovely.
Enjoyed my stay so much Im going there for the august bank holiday weekend.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
The Jury is still out !
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3.7 |
Guest name: bumboarder, edinburgh
Nice hotel in a very convenient location between Gatwick Airport & central London. We stopped over for a West End show & for practical purposes hotel was fine.
Unfortunately, I can't say I was impressed with everything about the hotel. The staff were efficient without being particularly friendly & the Sunday morning breakfast was tasteless,busy & understaffed.
Also, due to a luggage mix up we arrived with no toiletries & we were surprised the hotel didn't have anything available, either complimentary or to purchase.
My ratings for this hotel are:
3.0 Check in / front desk
4.0 Value
3.0 Service
4.0 Rooms
4.0 Location
4.0 Cleanliness
Great Place, Great Value for Money, Family Friendly
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4.7 |
Guest name: imiweb, IMI
Excellent Stay on the 23rd of March.
Checked in was very quick and the welcoming smiles were appreciated after such a long drive with 2 children.
Hotel room was very comfortable and with up to date bath suite which was probably at 4 star level!
Breakfast was good I even helped myself to seconds! More of a range of cereals and maybe some croissants would have been nice but that's just a suggestion and not a crticism. High chairs were provided very quickly for my 18 month old to eat with us at the table.
Check out was smooth and again was met with smiles. Overall the hotel was very good.
Keep it up the good work.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Value
5.0 Service
4.0 Rooms
4.0 Location
5.0 Cleanliness