Reviews are ordered by language and date with a maximum of 25 reviews.
So Loud!
| Average rating: |
 |
2.9 |
Guest name: TravelingIsFun11, CA
I stayed at the Imperial Hotel in London for only one night (thankfully) in early July. The location is pretty good, and the rooms were decent enough. They were small, but clean and comfortable enough. Upon checking in, the front desk staff was pleasant and since my friend and I had arrived before check in time, we were allowed to check our bags in so we could go and explore the city without having to worry about them. Also, the keys are on giant keychains, but try and carry them with you rather than leave them at the front desk if you can (i.e. bring a giant purse with you).
If you do plan on staying at this hotel or are assigned to stay here through a tour (as I was), I would definitely try and request a room that does not face the main street. At night, if your window looks out onto the main street it is incredibly loud. There's a bar right downstairs, or next to the hotel, that blasts music at night. Between the music, honking cars, traffic, and drunk people walking down the street, I'm honestly shocked that I was able to sleep at all. The fact that I had been traveling for nearly 24 hours, was jet-lagged and exhausted, and wearing ear plugs probably helped me get some sleep. My friend and I are both pretty good sleepers, but the noise was honestly astounding. I don't think I would ever stay at this hotel again unless I didn't plan on sleeping.
My ratings for this hotel are:
3.0 Check in / front desk
3.0 Business service
2.0 Value
3.0 Service
3.0 Rooms
3.0 Location
3.0 Cleanliness
Great refurbishment, great price, great location
| Average rating: |
 |
4.9 |
Guest name: lkoieb, LAS vEGAS
Guest type: Young single
stayed in Jun 2008
I recently came back from a week in London. I have stayed at the Imperial before, but this time it was different. They have refurbished the rooms, and they are great. Everything from the pint to the wallpaper, carpeting, drapes, bedding and furniture have been replaced. The bathrooms were gutted and everything there was also replaced. As usual the staff was professional and always helpful. The price is right. One of the best things about staying at the Imperial is its closeness to the sights. You can walk to most of the major sights, saving you money. I will stay there again on my next trip.
LMB
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Value
5.0 Service
4.0 Rooms
5.0 Location
5.0 Cleanliness
Good enough but not great
| Average rating: |
 |
3.0 |
Guest name: JohnBChef, North Carolina
I booked this reservation through my airline, and I read all of the reviews. I am staying on the 5th floor. I can detect Wi-fi's in the hotel, but they don't work. The only wifi that does work is in the lobby so I have to come down. I think it's from another hotel, because it's called "President Hotel," and connects at 11mbps. The room is very basic. One 12" LCD tv with an over the air connection (no cable) No Air conditioning (you can open the window) If you aren't used to living in a city this is will annoy you a lot). There is a bathroom in the room but it is seperated into 2 different rooms. There is a saftey deposit box room. It is open 9:00am-6:30pm daily, with a 20pound deposit, and a 50pence/day fee. It is a good base to clean up and rest if you are in town for a couple of days, and the beds are nice and soft. The key thing is annoying. You get an actual key attached to a 12" aluminum rod it's annoying but functional.
My ratings for this hotel are:
3.0 Check in / front desk
2.0 Business service
3.0 Value
3.0 Service
3.0 Rooms
4.0 Location
3.0 Cleanliness
time for a revamp
| Average rating: |
 |
2.7 |
Guest name: bernared1968, birmingham
Well we can start with the positves,when we arrived seemed quite positive good location had great facilities and all these seemed modern and pleasent including a nice sports bar and a modern wine bar,then it came entering the room and it was like going into a time warp.It must have been at least 20 years since they were re-furbished they seemed un-clean the television was tiny and just wasnt a nice place to be.This was when we felt it was time to use some of the excellent facilities downstairs,we used the computers downstairs to find another hotel local which was in the same price range,we checked out and spent our rest of our stay in london at hotel russel
My ratings for this hotel are:
3.0 Check in / front desk
2.0 Value
3.0 Service
1.0 Rooms
5.0 Location
2.0 Cleanliness
Central but basic
| Average rating: |
 |
2.7 |
Guest name: MrNotty, Manchester, United Kingdom
Guest type: Young single
stayed in Jun 2008
A good location and you pay for this. I paid ?76 per night for three nights. The room was simple but OK.
Wireless internet access in the lobby only.
There is a bar - which serves sandwiches.
There was an offer of a free meal if you booked two consecutive nights. I booked for three nights but could only have my free meal on the first night and I was arriving too late. The way round it was to book a single night and then two nights. Daft. The meal options were also basic.
My ratings for this hotel are:
2.0 Check in / front desk
3.0 Business service
2.0 Service
3.0 Rooms
4.0 Location
2.0 Cleanliness