We spent one brief night at this hotel the night before our departure from the Rome airport after returning from the Amalfi coast. We chose the hotel because of it's reputation and location. The location was perfect, the hotel somewhat disappointing. We arrived before the normal check in time and the room was ready which was nice. The room was located on the third floor facing the street. The room was clean and attractive but there were at least 100 black flies circling over the bed. The windows and the shutters had been left open. We spent an hour killing the flies with the room service menus, leaving smashed flies all over the windows. We later discovered that the walls in the bathroom were covered with mold as was the tub area. All of this for $600 a night!

Great location. Very comfortable rooms. Charming hotel and as friendly as one could possibly wish in Rome (that?s not the specialty in the "Eternal City"...). Service ok.

If you want to go designer shopping this is the hotel for you! It is surrounded by designer shops and in an up market location. The hotel in quiet location and we felt very safe walking around at night. The hotel staff are excellent and nothing is too much trouble. If they recommend a restaurant then you can be certain it will be good. The only negative I could find is that some of the bedrooms were looking a little tired but while we were staying the 4th floor was being refurbished so maybe this will continue throughout the hotel. The 5th floor has the best bedrooms at the moment. It is very close to The Spanish Steps and the Trevi fountain and within easy walking distance of the Metro.

MOLTO LAME is the word that comes to mind when I think of this overpriced, dingy, dark, miserable place. This is a lame hotel for old farts, with dimly lit rooms, ugly dated fixtures that give you the creeps, (not to be confused with antiques), moldy showers, thieving maids, absolutely disgusting, overpriced food and a staff that looks like the walking dead. The front desk staff is snobby and tired and knows NOTHING of customer service, or even treating you with any dignity. They did little but stare back at us blankly and tell us, "We do not know" when we asked politely what a good place for dinner would, and they never gave us accurate directions and seemed to delight in our exhaustion when we would return hours later, still not able to find the landmark they had not been able to help us find, which any town fool could have lead us to in seconds. They were amused by our problems, which I would say is the first sign of mistreated employees. The waiters at the restaurant are old and bemused by the fact that two young women would even want to eat at this crap hole, and are obviously mistreated by the management and pass it on snydely to the guests, just like the front desk taught them. As if guests are not already insulted enough by the pot of tea that costs-12 Euros, which is the same pot of tea that we are given for free in the morning, with leftover cookies from the bar that are stale and few. The food at the restaurant was truly terrible, almost so disgusting it was inedible, and so expensive we could have paid a private Mercedes to take us to the best restaurant, (if we could have found it...) ordered two bottles of nice wine, ordered five courses and bought a cheap knock off purse off the street for less than the price of the vile dinner we had. We decided the steak on the plane coming over was better, but tasted strangely similar. And to top it off, they stole my jewelry case out of the room and even when I offered a cash reward and no questions asked, they still took no responsibility and refused to give it back. You can not trust these people at this hotel!!! Also, nothing is free. Not internet, they will not call to confirm a flight for you, no WAY! They will not call a restaurant to make a reservation, they will not find a tour guide to take you to the places they refuse to tell you how to get to...NOOOOooooo, that would be too much to ask this lame place. Also, the bellman was instructed to order us a taxi, NOT a private car, for our departure to the airport at 4:30 a.m, and we are quoted 40-Euros, but when we were dropped off, the driver said it was 60 Euros, because he was a "private car", hired by the hotel, not a taxi. He told us the bell man was lying when he said he ordered us a taxi and quoted us 40 Euros. Who knows, they are all in bed together...either way, the whole thing is a rip off and just sucked. Not to mention, we paid over $400 per night just to be abused by these jerks and ripped off over and over and over again. Don't stay here, "they don't deserve customers!"

We have been to the Inghilterra twice, both times at Christmas and just cannot wait to go again. I can't imagine how (or why?) anyone could give this hotel a bad review. It certainly compared very well with other hotels we have stayed at in Rome, for example the Albergo del Senato, where we stayed this October..admittedly the Inghilterra costs more, but you do get what you pay for in this instance, so it serves us right for paying less. The bathroom was luxurious and the bed comfortable and the staff perfect. Excellent breakfast too. Wonderful location and walking distance of most sites. I would not hestiate to recommend this to anyone and it would rank as my favourite hotel of all time if it weren't for the superlative San Clemente Palace in Venice, which just pips it at the post.