Reviews are ordered by language and date with a maximum of 25 reviews.
Friendly unpretentious family hotel in good location
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3.9 |
Guest name: ReinhardW, Redhill, Surrey, England
Guest type: Honeymoon
stayed in Jul 2008
The young owners have improved their smallish hotel considerably over the years. The architecture is far from spectacular but the location is good: just across a moderately busy road (but it stands back a bit) from the beach of Mazzaro and within 5 minutes walk of the cable car to Taormina itself.
I found the staff pleasant and the rooms, food and service perfectly adequate. There is a nice pool terrace, where a really nice buffet/BBQ is a feature on Saturday evenings.
My ratings for this hotel are:
3.0 Check in / front desk
5.0 Value
4.0 Service
3.0 Rooms
4.0 Location
4.0 Cleanliness
For all hopes for a good rip off go here.
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1.0 |
Guest name: cuzzubu, Beverly Hills, California
Guest type: Honeymoon
stayed in Jul 2008
I booked 1 room for 2 nights here... the photos a very deceiving on the intenet. Trust me the hotel is not that clean there. We were at the end of a great trip of Sicily and wanted to spend some time in Taormina before going home. When we went to our room the bedspread was filthy with stains I would not even use it as a rag. Then we noticed that the AC did not work or the TV too. When I went down to the front desk there were also some other guests with the same complaints....hmmmm. I was told they would send someone up to fix everything. So went out for dinner 3+ hours to return to a very hot and humid room with no AC or TV. I called down to the desk and was told that the maintenance person had left for the evening and they did not have anyone to help us out since it was the night shift.
We were very dissapointed in the lack of service and how the staff could quickly decide they spoke no English. Fortunata io que parlo italiano e mi sono imbarazzata per i miei concittadini italiani. ( I was embarrased of my fellow Italian countrymen)
We were offered a 10% discount for the room and the inconveniences...give me a break.
I would recomend this place for a cleaning crew and for customer service training.
There are too many wonderful hotels in Taormina, please pass on this place unless you want to be ripped off.
My ratings for this hotel are:
1.0 Check in / front desk
1.0 Value
1.0 Service
1.0 Rooms
1.0 Cleanliness
villa esperia: abandon all hope to those who enter!
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1.9 |
Guest name: LosAngelesKitkat, los angeles
Guest type: Older travelers
stayed in Jun 2008
first of all, the room was small and very DIRTY!
i was staying with my sister who was staying 2 nights. i was staying only 1 night.
we were quoted the rate of 65 euros per person per night. imagine my surprise when checking out at 7am after staying only one night when i had to pay for 2 nights!!! "a penalty" said the desk clerk who suddenly didn't speak english. he wouldn't return my credit card until i signed for 132 euros. this incident left a very bad taste in my mouth and i would NEVER recommend this dingy hotel to anyone.
My ratings for this hotel are:
3.0 Check in / front desk
1.0 Value
2.0 Service
1.0 Rooms
3.0 Location
1.0 Cleanliness
scadente
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1.7 |
Guest name: detlev080, palermo
Guest type: Honeymoon
stayed in Jan 2008
è un hotel che meriterebbe appena, appena le tre stelle;
cosa abbiamo trovato di così negativo?
letto matrimoniale fornito con due letti singoli avvicinati ma non legati che creavano ad ogni movimento una buca in mezzo;
vista? su un muretto;
tv sky? solo i canali in chiaro, quindi praticamente come se non ci fosse;
telefono doccia che tende a staccarsi dal muro;
cenone di capodanno? mediocre
ospitalità? Mediocre
prima colazione? di scadente qualità.
spettacolo ed animazione di fine anno? decisamente di qualità scadente;
struttura dell'albergo? in condizioni scadenti
parking? non c'è; abbiamo risparmiato parcheggiando sulla statale a rischio contravvenzione;
My ratings for this hotel are:
2.0 Check in / front desk
1.0 Value
2.0 Service
1.0 Rooms
1.0 Location
3.0 Cleanliness
Orribile
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1.7 |
Guest name: pink1972, Sicily, Italy
Guest type: Honeymoon
stayed in Jan 2008
Questo Hotel nonostante è ubicato in una buona posizione è un vero disastro , la nosra camera era piccola , buia . Nel corridoio non passavano nemmeno le valigie tanto era stretto . La categoria ufficiale è 4stelle e la tariffa davvero esosa ma non può essere piu di 2stelle . La doccia sporca e ruggine da tutte le parti . L'arredamento e l'accoglienza da pensione .Abbiamo pagato una bottiglia di vino €uro 35,00 la stessa acquistata al supermarket €uro 5,50
My ratings for this hotel are:
2.0 Check in / front desk
1.0 Business service
1.0 Value
1.0 Service
1.0 Rooms
4.0 Location
2.0 Cleanliness