I had read other reviews on the hotel so I wasnt very sure of what I was going to find, but in the end it wsa very good surprise. The room though small (it is London, you cannot ask for big rooms), vas very cozy and clean, and with everything I needed. The staff was more than helpful and the location ideal. The only downside was that at the moment there were no telephone lines working, but since it wasn t a long stay, it didn t matter. I would definetely come back

THE place is very nice but the rooms are very small to stay a few days is good.it?s central. have the underground near. the worst was the breakfast, must have more things to eat.

I stayed at the Nayland Hotel for two nights and was most satisfied with the experience. I stayed in a single room on the 4th floor. The room was small, but adequate, newly renovated, and quiet although on the street side. The staff was courteous and helpful. The continental breakfast was served in a pleasant room by courteous staff. I consider this hotel an excellent value and will stay there on my next visit to London.

I feally hve no idea why anyone has given this hotel a good review unless that is what the staff spend their time doing. I stayed here last december and it really was not good. The staff were unhelpful and it was ugly and clinical and the room was so small that you could not move. I was not expecting much but you could beraly get out of bed without kicking the wall. Also, we had an overnight flight and wrre trying to catch up on some sleep in the late afternoon. We were interrrupted to have towels brought in twice (even tho we had waited until quite late to check in as our rrom wasnt ready ) and worst ofall as i was in bed a man came in to change the lightbulb(no knock) and even tho i was in bed, he changed the bulb anyway. I spent as little time as possible there. I know that London is dear but for as little as 20 euro extra a night, please go somewhere else. The rooms are the size of cabins on a low grade ship

I cannot understand why this hotel was given so good rates and reviews. This hotel is so small and the rooms are really small. They give me the room underground. The worse thing was: the bathroom smells terrible. Breakfast was as simple as I eat everyday. Bread, milk, tea, eggs and sereal. That was all. Never recommeded for any reason.