Reviews are ordered by language and date with a maximum of 25 reviews.
The Best Service of Any Hotel I Have Stayed In - A Great Value
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5.0 |
Guest name: michaelonstott, Birmingham
Guest type: Young single
stayed in Jul 2008
This hotel has the best service of any hotel I have stayed in and it has an incredible value. The landscaping is beautiful and well maintained. The rooms are wonderful and spacious. Teressa, Renea, Rony, Lucy, Richard, Brandt, Kevin, Ben, Justin and everyone else, are all wonderful to all the customers. The hotel is in a great location with dining and shopping and right off the interstate which makes it very accessible.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
Outstanding Service, Staff and Accommodations
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5.0 |
Guest name: arnesandal, Eufaula
Guest type: Young single
stayed in Jun 2008
The Management and Staff are Outstanding. The hotel is tremendously clean. Hotel offers awesome amenities, life full hot breakfast buffet, cocktail and snacks in the afternoon and a lovely indoor swimming pool. I have been staying at this hotel for a long time and have always been treated like family. They have much more to offer than the other hotels I've stayed in. My reservations are always taken care of and I receive great personalization from Rony the Manager and his staff.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
Would not stay here again
Guest name: GAmom_of_many, Cartersville, GA
Although the price was fair with AARP rate, I would not stay here again. I chose it because of the indoor pool. Pool was nice but both water and air temp were too cool.
Room had a musty odor which became acceptable with several hours of running the AC. Double beds instead of queen beds. Breakfast was not very good. It looked good, but cool and stale. Next trip to Birmingham, I'll try the Drury Inn next door. I stayed at the Hampton Inn nearby the last trip to Birmingham and it was up to Hampton Inn standards.
Excellent Customer Service!
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4.6 |
Guest name: BTSManagement, Panama City Beach, Florida
We found ourselves at the Best Western Carlton Suites when our other accommodations turned out to be unacceptable. What a pleasant surprise. The staff was friendly and accommodating, the rooms and common areas were clean and well-maintained and the free hot breakfast and manager's receptions were much appreciated. The hotel is convenient to many nice chain restaurants too. The only cons were the fitness center--the weight machines weren't functional--and the television reception--the picture was always snowy.
We would definitely stay here again.
My ratings for this hotel are:
5.0 Check in / front desk
4.0 Business service
5.0 Value
5.0 Service
4.0 Rooms
5.0 Location
4.0 Cleanliness
Good value, clean rooms
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4.0 |
Guest name: biggyboy123, Houston
Hotel is near a shopping center (suburb- not too near nor too far from downtown) with lots of restaurants and a Super Walmart nearby. Safe and convenient from the freeway without being far in or hard to find nor too near the freeway as well (so not too noisy). Check-in was fast efficient and they had my requested non-smoking room in a high floor ready. Corridor lighting was dark though and carpets in rooms and halls were old as well (they were already renovating those). Room was clean and had a small sitting area with ref, micro and desk, comfy bed. Bathroom was clean, no smells, towels, linens fresh and room was towards the back of the hotel so quiet. Good value, location and service. Excellent breakfast with sausage, eggs, bacon not just bagels. Will stay here again when in Birmingham.
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Business service
4.0 Value
4.0 Service
4.0 Rooms
4.0 Location
4.0 Cleanliness