Stayed at Metropole for one night on July 20, 2008. Agree that location is great for catching the Heathrow Express as its literally a 5 minute walk. Also across the street from Edgware Station on the tube. However, for$300 US we got a very tired room in the west wing that was need of a major "freshening up". Mold in the shower, stained and dirty carpet, damaged desk and drawers and paper thin walls between rooms. If you are jet lagged and cant sleep you will hear the guests next door. Its also a huge and impersonal place. Better to find a local London hotel in the area (there are many on Sussex Gardens that are clean and reasonably priced). I would stay away unless you are getting a room for 125-150$.

The Metropole is not a four star hotel. It was a major disappointment for a Hilton hotel. The rooms were no better than a Travelodge. Small and not that well appointed. The location isn't that great, for the price. Can't think of a good reason to stay there again.

Stayed at the Hilton Metropole for 3 nights in July 2008 with spouse and 2 teenagers, 16 & 13. Booked Queen Deluxe Room which had 2 very comfortable queen size beds. Room was very comfortable. Took the tube from Heathrow to Edgeware Road Station and couldn't believe how close it was to hotel. 2 tube stations within 5 min. walk!! Didn't have breakfast included, so went across the road to M&S for fresh rolls/crossiants, cheese, fruit etc. which filled us up nicely. Check-In and check-out was very fast. Will definitely stay at the Hilton Metropole on our next trip to London.

I stayed at the London Metropole for 4 nights in late June. Positives: 1) Conveniently located near tube station and Paddington Station (for rail link to Heathrow) 2) Marks & Spencer directly across the street with excellent food section (sandwiches, fresh fruit, beverages etc) 3) Close proximity to "Little Venice" Negatives: 1) Terrible carpet in room - stained in many areas 2) Sink did not drain properly 3) Tiny television with fuzzy reception 5) Poorly furnished - felt more like a Motel 8 than a Hilton 6) Lobby had a musty smell 7) We arrived before our room was ready and left our luggage with the Porter in the secure luggage area. We were given a luggage claim tag. Upon our return to the hotel to collect our luggage, the Porter was too lazy to take our tags and bring our luggage to us. He claimed he had been in the luggage room for too long and was about to go crazy (his words!) He then asked us to come into the luggage room ourselves and just pick out our luggage. Absolutely horrible service and unacceptable. Overall, I can not recommend this hotel to anyone.