Reviews are ordered by language and date with a maximum of 25 reviews.
Excellent service
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4.5 |
Guest name: stikkan, Oslo, Norway
Guest type: Honeymoon
stayed in Jul 2008
Me and my wife stayed at Hilton for a weekend in mid-July on our trip round Scotland and Ireland. Hilton was chosen because we got a very good price on the room, only 20 pounds more than we had to pay for a B&B the night before.
When we arrived, we found a clean and nice room, and from the 15th floor we got a quite nice view over the city as well. The stay went very fine, but the best treat was when we asked for help booking a trip from Glasgow to Belfast. The chief concierge made a small mistake when he assisted us, but made up for it - and then some - by fixing us a free car from the hotel Sunday morning and all the way to the ferry. Obviously we'd expected that he would make amends for the mistake, but we truly didn't expect what we got!
In addition: Really loved the breakfast and the service there as well. We surely will return to this hotel when we visit Glasgow again.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Value
5.0 Service
4.0 Rooms
4.0 Location
4.0 Cleanliness
A nice and modern hotel
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4.6 |
Guest name: matt78, Newcastle, England
Guest type: Honeymoon
stayed in Jul 2008
My ratings for this hotel are:
3.0 Check in / front desk
5.0 Value
5.0 Rooms
5.0 Location
5.0 Cleanliness
Well, I Liked It.....
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3.5 |
Guest name: Chunky-M0nkey, Hamshire, UK
Guest type: Honeymoon
stayed in Jun 2008
My wife and i stayed here for 3 nights at the end of May. We arrived at the hotel, room was ready so we could check in. The room itself (Exec Floor) was quite spacious with all the ammenities you would expect, OK, it perhaps could do with renovating at somepoint, but it certainly wasnt shabby and was to a standard i was happy with. The bathroom was fine, would have again preffered a shower with door or screen rather than shower curtain, but apart from that it was AOK. Water pressure, tempreture perfectly adequate.
My only issue with the room, the beds. Why dont Hilton in the UK take after their USA counterparts or even other brands like Sofitel and put decent matteresses on their beds, ours didnt appear to have much life left in it and was really quite lumpy.
Regarding queing for the lifts, never really had a problem, yes ok, sometimes had to wait for the 'next one', but thats life.
The Exec lounge on the ground floor has changed from my last stay here, it is much nicer, shame there is no view though. During the week you have a full bar service and its not crowded, come Friday and Saturday the place is packed until 19:30 and you can only have wine, cheap champagne or beer (Soft drinks too). I am not suprised, there were quite a number of tables taking full advantage of the 'free' bar and were stacking the drinks up. I was suprised that it closed at 8pm, but again, it stopped people staying in there all night drinking themselves stupid.
Staff were very friendly, doormen on the whole were friendly, only one grumpy one.
Bar staff very knowledgable on local whiskeies, which was great, look at the bar not at the drinks menu, much better selection. GBP?5.00 a pint for lager was a bit steep though.
We ate in the Connors restaurant, quite elegant, food was on the whole good quality, my wife had a problem with her food half way through and when we mentioned it was removed the bill without fuss. Good wine selection and as per normal for Hilton, way over priced, but of course you dont have to buy it....
We were recommended a great Indian Restaurant, it was ?3.00 in a taxi each way. The food was great, not your usual Indian fare but something quite different, the restaurant was caled Mother India. Worth checking out if you like indian food.
On the whole, i liked this hotel, will probably stay here again if in Glasgow.
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Value
4.0 Service
3.0 Rooms
2.0 Location
4.0 Cleanliness
A bit of a disappointment
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3.6 |
Guest name: jfcovi, jfcovi
Guest type: Honeymoon
stayed in Jun 2008
I have had an okay stay but I have been disappointed by the attitude of the front desk towards me. They have not been friendly to me and a felt a bit discriminated but let's not go down that road. The property is in good shape and I believe that any experience carries a amount of subjectivity.
My ratings for this hotel are:
1.0 Check in / front desk
5.0 Business service
4.0 Value
3.0 Service
4.0 Rooms
5.0 Location
3.0 Cleanliness
Very Good
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4.5 |
Guest name: GlasgowDavid1985, glasgow
Guest type: Honeymoon
stayed in Jun 2008
Stayed in one of the executive rooms which were very good.
Room was great and spacious with a comfortable and large bed. 32inch lcd tv with sky channels such as sky sports and movies. Rooms were very clean and had a good (if expensive) mini bar. Room service was 24hour on certain food and again was very good even if a little pricey.
With this executive room we got a free breakasft served between 7-10.30am in the executive lounge, sandwiches and snacks 3-6pm, and then free alcohol and and canopes from 6-8pm. Soft drinks were served throughout the whole day. Free drinks included a great selection of beer, wine, champagne and spirits. Although spirits are not served in the executive lounge on a Friday or Saturday.
The wellbeing centre was very good, with a decent sized pool, a jacuzzi as well as a sauna & steam room. The gym had great equipment and was not busy.
Staff at the hotel were friendly and helpfull. We asked for a bucket of ice at 3am and they brought it to us within a few minutes! Overall would reccomend this hotel and will return again.
My ratings for this hotel are:
5.0 Check in / front desk
4.0 Business service
4.0 Value
4.0 Service
5.0 Rooms
5.0 Location
4.0 Cleanliness