Holiday Inn LUBBOCK-HOTEL & TOWERS, Lubbock reservation. Book a room in Holiday Inn LUBBOCK-HOTEL & TOWERS online

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West Texas' premier hotel address. The Holiday Inn Lubbock-Hotel & Towers offers all the amenities you expect from Holiday Inn combined with the West Texas hospitality that has made Lubbock legendary. Located in downtown Lubbock, we are convenient to Texas Tech University and the Lubbock International Airport. The historic Depot Entertainment District and the Broadway Strip are just minutes away. Your pleasure is our business at the Holiday Inn Hotel and Towers. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-Holiday (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.

Chain: Holiday Inn Hotels and Resorts

Availability

Average guest rating
3.6

Check in / front desk

3.6

Location

3.9

Service

3.3

Value

2.9

Business service

3.6

Cleanliness

3.1

Rooms

2.8

member has stayed here and says:

"I spent a weekend at this property and found it to be a convenient place to be stationed in Lubbock. A ten minute ride from the airport is average and the airport shuttle runs every thirty minutes. Extremely convenient! This Holiday Inn is very near Texas Tech but was far enough away to avoid the..."
25 Nov 2005Read hotel reviews

Hotel facilities

General

Parking (fee required)
Safe Deposit Box

Restaurant
Air conditioning

Non-Smoking Rooms
Television

Activities

Fitness Centre

Services

Room Service
Business Centre

Meeting/Banquet Facilities
Laundry

Airport Shuttle

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Hotel policies

Cancelation

If you cancel less than 2 days before your arrival date, you will be charged by the hotel as for the first night.
If you do not cancel and do not arrive you will be charged by the hotel as for the first night (no-show case).
You may cancel your reservation without penalty up to 2 days before your arrival date, by accessing My Booking page.

It is not possible to cancel your reservation if you booked a room indicated as "PREPAID/NOT REFUNDABLE/ADVANCED".

* This is general hotel cancellation policy, please see also cancellation policies of room rate you select it may differ.

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More info

Location

801 AVENUE Q

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Overview and availability

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Guest reviews

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Hoteliers Photos

Availability

Overview and availability

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Guest reviews

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The guest reviews are submitted by our customers after their stay at Holiday Inn LUBBOCK-HOTEL & TOWERS
There are opinions of guests that reflect their experiences during staying at this hotel.

Average guest rating
3.6

Based on 19 reviews

Check in / front desk

3.6

Location

3.9

Service

3.3

Value

2.9

Business service

3.6

Cleanliness

3.1

Rooms

2.8

has stayed here and says:

Availability

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews.

Page 1 of 4 | Next page

In dire need of updating

Average rating:

3.2

Guest name: Fletch32, Dallas

stayed in Jun 2008

When the Embassy Suites are booked up, you take what you can get in Lubbock, and when you want to stay close to Texas Tech and Jones Stadium the Holiday Inn (and "Towers"??) is about as logical as anything else. However, this hotel is in dire need of renovations and updating. The room has dank, musty smelling carpet. Bathtub had rust scars all around. Even the lampshades had pieces chipped away - just the general appearance of disrepair and neglect. Most hotels are updating their beds, but this one has not - still a rock-hard mattress and goose feather pillows. Right next to the Buddy Holly Plaza, if that does anything for you. The hotel itself could stand some major updating.

My ratings for this hotel are:

4.0 Check in / front desk

3.0 Value

3.0 Service

2.0 Rooms

4.0 Location

3.0 Cleanliness

Nice place

Average rating:

4.5

Guest name: shiny62, Milwaukee, WI

Guest type: Honeymoon

stayed in Feb 2008

Nice place for the (Priceline) price. Staff was very helpful.

My ratings for this hotel are:

5.0 Check in / front desk

5.0 Business service

4.0 Value

5.0 Service

4.0 Rooms

4.0 Location

4.0 Cleanliness

Stolen Property

Average rating:

2.6

Guest name: Travelnwithkids, Houston, Texas

stayed in Dec 2007

Our stay in Lubbock was very disappointing. While we were out of the room on our 3rd day there our laptop computer was stolen from the room by the hotel's maid. We know it was the maid because she gave her two week's notice that same afternoon and has not come back to work since. I have been very disappointed with the way the hotel management has handled the situation. Even though the crime was committed by one of their own employees the management has never contacted us or done anything to work with the police to recover our stolen property. In addition to the crime there were several other problems with the hotel. The swimming pool was very dirty. A domestic disturbance occurred Monday night on our floor and no one from the hotel responded. In addition, outside doors around the hotel which were suppose to be room key entry only were never locked and anyone could come in. Don't stay at this hotel. In my opinion it is not safe.

My ratings for this hotel are:

3.0 Check in / front desk

4.0 Business service

2.0 Value

1.0 Service

4.0 Rooms

2.0 Location

2.0 Cleanliness

Scared in Lubbock

Average rating:

2.7

Guest name: TravelinTX, Texas

Guest type: Young single

stayed in Nov 2007

My stay was horrible. I had problems from the beginning when they told me the credit card from hotwire had declined and I would need to find a new payment for my hotel. I ended up paying cash. Once I got into the room the TV did not work and I had to change rooms at 11:00 at night. Then while I was sleeping the security guard let himself into my room and stood over me. It was horrible. I complained to the front desk and nothing was done. I don't recommend but if you do stay there make sure your not a young female staying by yourself.

My ratings for this hotel are:

1.0 Check in / front desk

4.0 Business service

3.0 Value

1.0 Service

3.0 Rooms

3.0 Location

4.0 Cleanliness

Nice enough to say twice

Average rating:

4.7

Guest name: BrigH, Austin, Tx.

Guest type: Young single

stayed in Oct 2007

I was at a loss for a night's stay while driving through Lubbock. As I drove through town I saw this hotel and pulled in. They look like they've gone through some remodeling so it may have changed since some of the previous reviews. I found it to be above average and quiet. I had no problems sleeping through the night. As a lone female I felt safe in this hotel. I stayed here again on the way back.

My ratings for this hotel are:

5.0 Check in / front desk

4.0 Value

5.0 Service

4.0 Rooms

5.0 Location

5.0 Cleanliness

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