Reviews are ordered by language and date with a maximum of 25 reviews.
Will never stay there again disregard my other review
| Average rating: |
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1.5 |
Guest name: mathis007, Charleston, WV
Guest type: Family with children
stayed in Apr 2008
The Hotel changed owners since the first time I stayed. It is in a A bad part of town with drug activity. They tried to change our rates to a higher rate than we reserved it for over the phone. They threatened to call the police on us because we were 15 minutes late checking out. Rude and nasty. I've never been treated like that before. It was also dirty!!!
My ratings for this hotel are:
1.0 Check in / front desk
1.0 Value
1.0 Service
1.0 Rooms
4.0 Location
1.0 Cleanliness
HATED THIS PLACE, Didn't honor Web Price!
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2.2 |
Guest name: kruise, Knoxville, TN
Don't stay here! Wouldn't honor price quoted on companies Web Site on race weekend. Area and employees scary. Decided to drive 3 hours after the race to Columbia, SC for a room rather than stay here!!!!!!! Now I know why they had rooms available on race weekend!!
My ratings for this hotel are:
3.0 Check in / front desk
1.0 Value
3.0 Service
2.0 Rooms
1.0 Location
3.0 Cleanliness
Good Price Clean
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2.2 |
Guest name: mathis007, Charleston, WV
Everyone was nice. Cheeper rates for the Races and not too far from the track. It was clean.
My ratings for this hotel are:
3.0 Check in / front desk
1.0 Value
3.0 Service
2.0 Rooms
1.0 Location
3.0 Cleanliness
Drug raid, dingy and scary
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2.2 |
Guest name: mrsbrock, Round Rock, TX
Guest type: Honeymoon
stayed in Dec 2006
Looked a bit shabby by day, but room was small and clean but dingy. Checked in at 4pm in daylight, but by 8pm we were afraid because there were a lot of people hanging outside their rooms. It looked like a hotel where people live, not just stay overnight. Some people had like 4 dogs, kids were playing ball in the driveway, which was seriously in need of repaving.
By 11pm, we had the door chained up tight and I was afraid to sleep. We wanted to leave but we afraid of walking outside. We walked to the McDonald's adjacent to the property at around 8 and saw some creepy things happening and we ran back to our rooms.
At 12am we heard the room next to us door get kicked in and yelling "get on the ground". I called the front desk to ask if there were cops in front of our room and she said yup and hung up. We weren't sure if it was cops or a gang. We saw a swarm of cops and realized it was a drug raid. We promptly packed our things and left for a better hotel well outside the Charlotte area. We have since learned this location is in a known part of town for trouble. The desk clerk wasn't even at the desk when we left the key.
We have never been so afraid in our lives. We didn't know if there would be shooting or what. I thought we could expect a bit of security and decency with this name brand hotel, but it looks nothing like the photos posted and even if it did it still wouldn't make up for that night. I have written and complained to the corporation, so we will see what happens.
My ratings for this hotel are:
3.0 Check in / front desk
1.0 Value
3.0 Service
2.0 Rooms
1.0 Location
3.0 Cleanliness