Reviews are ordered by language and date with a maximum of 25 reviews.
Nice location
| Average rating: |
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3.3 |
Guest name: formerbelle, sf, ca
Guest type: Young single
stayed in Apr 2008
Was in Charlotte on bizz. Holiday Inn very convenient. Had a junior suite and it was very comfortable. Next door to Mert's Heart and Soul and a cleaners which I used. Front desk when I checked in very friendly and nice. Front desk when I checked out (different person) was very snobbish like he was at the Four Seasons or something of that nature. But all n all it was a good stay. I did have room service (breakfast) have had much better at other hotels. But as I mentioned, all n all it was a good stay, not sure I would think that if did not have the Jr Suite.... lots and lots of room
My ratings for this hotel are:
4.0 Check in / front desk
2.0 Business service
3.0 Value
3.0 Service
4.0 Rooms
4.0 Location
3.0 Cleanliness
Very Nice Downtown Option
| Average rating: |
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4.3 |
Guest name: milljol, Ohio
Guest type: Honeymoon
stayed in Apr 2008
SItting in this hotel right now! Free wireless, so close to all of the downtown nightlife and clubs. We pulled in to the hotel parking garage ($12 self park fee) around midnight and you could hear the music blasting on the streets and people were everywhere. We were worried that we wouldn't get any sleep, but the hotel is very well insulated and sound proof. Everything about this hotel from the service (room service arrived promptly and great food), to the bedding (down pillows, nice comforters) very roomy king size rooms. The only thing I didn't like is the sink isn't in the bathroom and there is no room to put your toiletries.
All in all, great hotel, great location, very quiet and comfortable room.
My ratings for this hotel are:
3.0 Check in / front desk
5.0 Business service
4.0 Value
5.0 Service
4.0 Rooms
4.0 Location
5.0 Cleanliness
Unpleasant stay
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2.6 |
Guest name: bluangeldan, south carolina
I traveled to Charlotte for a conference that was held at the hotel. My co-worker and I arrived at the hotel that evening. Check in was typical, but the desk clerk gave me the the directions and information about the hotel at a very fast rate. After we parked in the garage for $12 per night, we took the elevator up to our room....or so we thought. The elevator in the parking garage only took you to the different levels of the parking garage. After being informed of this information by others riding the elevator and oh yeah probably by the clerk at check in who talked entirely too fast and too soft to comprehend, we walked all the way around the hotel until we made it back to the front entrance. My co-worker and I even passed by a bar with plenty of "happy" people hanging out outside as we carried our luggage through the crowd. Talk about embarrasing.
The remodeled decor of the hotel was nice, but not very functional. I did not like the fact that after using the bathroom I had to open the bathroom door in order to use the sink. I also did not like the fact that there was no fan in the bathroom after a hot shower and there was only one trash can in the room, which was located in the steamy bathroom. The overall room was average and we both slept okay.
We ate at Cafe Sienna our last day there only because it was raining and we didn't have an umbrella. The menu seemed decent, but way too pricey for the portions. The waiters were very nice though, the soups were tasty and not too expensive.
At check out we were told that we didn't need anything else because all charges had been taken care of, well no one bothered to tell the agitated ticket collector at the exit. When we told her we did not have a ticket, she just went off. She had a very bad attitude towards us for no reason. My co-worker had to return to the front desk and get a validated ticket before she would let us out or we would have had to pay an extra $15. The location was very good (directly beside Bobcats Arena), but unfortunately that is about the only thing good I have to say about this hotel. Holiday Inn disappointed me and my co-worker.
My ratings for this hotel are:
1.0 Check in / front desk
1.0 Business service
3.0 Value
2.0 Service
3.0 Rooms
5.0 Location
3.0 Cleanliness
Very nice hotel
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4.5 |
Guest name: cyenti, Austin
Guest type: Young single
stayed in Apr 2008
I'm in Charlotte for business and the Holiday Inn is an excellent choice if you are working downtown. Great staff, nice decor, and perfect location; makes you think of a Marriott, not a Holiday Inn. This is a flagship, however, so they've really done a nice job.
The good:
* Updated, rooms are nice, location, staff, restaurant onsite is convenient, has great hours and is very good.
The bad:
* Bed is average comfortable, bathroom sink is modern (which I liked) but not a lot of room around it for your toiletries.
Comparatively speaking, the good waaay outweighs the bad.
My ratings for this hotel are:
5.0 Check in / front desk
4.0 Business service
4.0 Value
5.0 Service
4.0 Rooms
5.0 Location
4.0 Cleanliness
Great Location, Great Value
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3.9 |
Guest name: mattnole, Atlanta
Location, Location, Location. The location of this hotel is great for everything in Uptown Charlotte. The Bobcats Arena and new Children's Center is right next door on one side, the Library and Dicovery Place Museum on the other side. The Central Banking and Business District and Performing Arts Center is also right next door. The convention center is only a few blocks away and great restaurants and entertainment is all withing walking distance. The new rapid rail transit stops right behind the hotel. The property is older, but has been remodeled and is in decent shape. Beds are comfortable and clean. The worst feature is probably parking. You have to walk outside and around the building to get to the parking garage, which they charge you $12 a night to self park. That was the only negative. At $50 on a priceline bid it was a great value and I recommend it for families or business.
My ratings for this hotel are:
3.0 Check in / front desk
5.0 Business service
4.0 Value
3.0 Service
3.0 Rooms
5.0 Location
4.0 Cleanliness