Reviews are ordered by language and date with a maximum of 25 reviews.
Beware of the fishbowl!
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2.7 |
Guest name: ohviaggiare, ohviaggiare
Guest type: Honeymoon
stayed in Jul 2008
I stay at the Hilton Anatole every two weeks on Friday night.
The hotel is basically ok, but everyone should know to avoid a certain room they have on every floor in the tower which is essentially a fishbowl. There are no windows to the exterior of the building, all windows are on the corridors, and you can hear people passing by and the elevators all night.
Second problem, on certain floors and not necessarely in the tower you can hear loud music well into the wee hours of the nigt because they have a bar and disco. It's impossible to sleep.
Thid problem, but this is common to all Hilton hotels I have visited: their beds are so soft, I always wake up with an aching back.
My ratings for this hotel are:
2.0 Check in / front desk
2.0 Business service
2.0 Value
4.0 Service
2.0 Rooms
2.0 Location
5.0 Cleanliness
Definitely Not for Families with Young Children
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3.0 |
Guest name: TexasMom2008, Killeen, Texas
I stayed at the Hilton Anatole over the 4th of July weekend with my children, ages 8 and 3. At first glance, the hotel appears to be a beautiful and well maintained. But our stay on the 14th floor with inoperable air conditioning and no windows was downright brutal. Needless to say that it was a very restless night for everyone.
The Anatole did not have basic television channels for children such as the Disney channel, Nickelodeon, etc. They did graciously give you the option to purchase 30 minute kids' shows for $3.95 per show. Or you could purchase a kids' movie for $13 per movie. This was new to me and I thought it was a complete rip off.
The $17 self service overnight parking fee was also an unexpected charge that took me by surprise. WOW! Needless to say that if I am in Dallas ever again, I WILL NOT be staying at the Hilton Anatole. It is beautiful on the surface, but don't look too deep.
My ratings for this hotel are:
3.0 Check in / front desk
2.0 Value
3.0 Service
2.0 Rooms
4.0 Location
4.0 Cleanliness
Take Your Money Elsewhere
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3.4 |
Guest name: AggieGirl02, Amarillo, Texas
Guest type: Young single
stayed in Jun 2008
I stayed at the Anatole from April 30, 2008 through May 4, 2008 for a business conference. This hotel cares much more about conference attendees and parties than its regular guests. Beyond being large and impersonal, this place nickel-and-dimes you. Overnight self-parking costs $15 per night, and you have to pay a fee to use their gym. They do have a nice running track on the property that I used several times.
I had a regular king room in the Atrium building. The first two evenings, noise was not a problem because there were not guests staying in the rooms next to mine. However, the second two nights, the noise was awful. I attribute part of it to the incredibly rude people staying next to me, but the walls were also paper-thin. When they returned to their room at 2 or 3 in the morning, I could hear everything they were saying, and it sounded like they were using the TV and/or radio in my room. I finally had to call security the second night, and they did respond promptly, which I appreciated. The bed was fine, but I did not like the pillows. The bathroom was small but nice, and the Crabtree and Evelyn bath products are a plus.
If you want to have a party or go to a bar with overpriced drinks, I suggest using this hotel. I enjoy personal service and kind employees at hotels, and I don't feel like I found either here. If you want to have a nice, quiet get-away in Dallas, I suggest staying somewhere else, like the Aldolphus.
My ratings for this hotel are:
4.0 Check in / front desk
2.0 Value
3.0 Service
3.0 Rooms
4.0 Location
4.0 Cleanliness
Check Your Credit Card Statement
Guest name: kbris10224, Commerce, Michigan
We booked the hotel for a conference and gave our credit card numbers to hold the rooms. The conference was not until mid June, but upon reviewing my credit card statement, the hotel had charged me a room deposit of $228, three different times (once in May and twice in June weeks before the conference.) I called the hotel, I faxed, I called the 1-800 Hilton number, I e-mailed.... No help. I may finally have someone to assist after sending a note to the hotel manager.
I travel at least once a month, I have been to other conferences and have never had anything like this happen so check your statement. Other people in my group had a similar issue. If you have to go, pay in cash or through Travelocity or some other reputable hotel booking service.
Great for conferences
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4.3 |
Guest name: sps101, sps101
Everything in Texas is big. This is certainly true of the Hilton Anatole. Even the art is big.
Equipped with numerous facilities for a range of activities, this Hotel is ideally suited for large conferences. We enjoyed spacious meeting rooms, deliciously catered food, and fabulous entertainment venues. There were delightfully appropriate facilities for every event held at this conference.
I have a few wishes that could have improved my experience here:
- there should really be a gym that is free for hotel guests. It's only standard for nice hotels to offer gym services
- there should be better vegetarian options at all events. It is important for vegetarian meals to have sufficient protein. Protein was almost always insufficient in the vegetarian dishes.
- the air conditioning was on too high for my preferences. I was cold during most of the conference.
- i was mistakenly charged for a restaurant bill. the front desk easily cancelled it, but still, it's not good business to mistakenly charge guests
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Business service
4.0 Value
4.0 Service
5.0 Rooms
4.0 Location
5.0 Cleanliness