The Palmer House Hilton, Chicago reservation. Book a room in The Palmer House Hilton online

Why Book Now?

No reservation fees
Lowest Rates
Pay at check out
No cancelation fees

Other hotels in Chicago

Swissotel Chicago

Starting from:
US$259
per room
per night

The Willows Hotel

Starting from:
US$164
per room
per night

Comfort Inn & Suites Downtown

Starting from:
US$148
per room
per night

Hotel Allegro Chicago

Starting from:
US$229
per room
per night

Doubletree Guest Suites Chicago-Downtown

Hotel 71

Starting from:
US$117
per room
per night

Avenue hotel Chicago

Starting from:
US$178
per room
per night

Eugenie Terrace

Chicago Marriott Midway

Starting from:
US$110
per room
per night

The Fisher Building

More accommodation in Chicago

Overview and availability

Photos

Guest reviews

How to Book

More photos >>

BOOK NOWBOOK NOW

The Palmer House Hilton - The Chicago Hotel The World Knows Best
Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue.
The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transc, Please be advised that there is an early departure fee of in the amount of one full day's rate for all early departures.

Chain: Hilton Hotels and Resorts(U. S.)

Availability

Average guest rating
4.3

Check in / front desk

3.5

Cleanliness

3.9

Location

4.3

Rooms

3.5

Service

3.7

Value

3.5

Business service

3.0

rose1138 has stayed here and says:

"My 8 year-old daughter and I stayed at the Palmer House over the July 4th weekend, and the experience was wonderful. We checked-in well before the posted check-in time and had no problem getting into our room. The bell staff efficiently and politely held our luggage on our departure day since our flight..."
09 Aug 2006Read hotel reviews

Hotel facilities

General

Restaurant
Continental Breakfast
Air conditioning

Pets Allowed
Rooms/Facilities for Disabled
Television

Non-Smoking Rooms
Safe Deposit Box

Activities

Fitness Centre

Indoor Swimming Pool

Services

Room Service
Business Centre

Meeting/Banquet Facilities
Ironing Service

Airport Shuttle
Car Rental

Book now

Hotel policies

Cancelation

If you cancel less than 2 days before your arrival date, you will be charged by the hotel as for the first night.
If you do not cancel and do not arrive you will be charged by the hotel as for the first night (no-show case).
You may cancel your reservation without penalty up to 2 days before your arrival date, by accessing My Booking page.

It is not possible to cancel your reservation if you booked a room indicated as "PREPAID/NOT REFUNDABLE/ADVANCED".

* This is general hotel cancellation policy, please see also cancellation policies of room rate you select it may differ.

Book now

More info

Location

17 East Monroe Street

Book now

Attractions

Lockwood Restaurant and Bar

Opening 11/19/07

Potter's Lounge

Opening early 2008

Book now

Directions

Chicago-OHare International Airport

FOLLOW SIGNS FOR I-190 EAST. TAKE I-190 TO I-90 EAST. I-90 WILL MERGE WITH I-94. TAKE 1-90/94 APPX. 18 MILES TO CONGRESS PARKWAY. EXIT CONGRESS PARKWAY EAST. DRIVE 1/4 MILE ON CONGRESS, TURN RIGHT ON MICHIGAN AVE. HOTEL IS 3 BLOCKS DO

Book now

Terms & Conditions

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
booked.net takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
Some hotels charge your credit card while booking, some not. So look at the hotel policy to know this.
For cancellation you should see hotel policy too.
More information can be found in our terms and conditions.

Book now

Overview and availability

Photos

Guest reviews

How to Book

Hoteliers Photos

Availability

Overview and availability

Photos

Guest reviews

How to Book

The guest reviews are submitted by our customers after their stay at The Palmer House Hilton
There are opinions of guests that reflect their experiences during staying at this hotel.

Average guest rating
4.3

Based on 391 reviews

Check in / front desk

3.5

Cleanliness

3.9

Location

4.3

Rooms

3.5

Service

3.7

Value

3.5

Business service

3.0

has stayed here and says:

Availability

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews.

Page 1 of 79 | Next page

Very Pleased With Our Stay

Average rating:

4.3

Guest name: Snakebit12, Decatur, IL

Guest type: Honeymoon

stayed in Jul 2008

It is funny to see the wide range of reviews... We booked via Priceline and were quite happy. We arrived very late yet they were able to accomodate our request for a king bed. The room was dated but this is a 130 year old hotel - I would have been dissapointed if it was ultra-modern. What some see at dated, others see as charming. The room was very comfy, quiet and fairly large. The location was perfect - 3 blocks from the lake and right next to the Adams street subway. We overlooked the "L" on Wabash but never, ever heard any street noise. The lobby was fantastic and there was an energy in the hotel which was fun to experience. If I had any complaints, they were minor - no coffee machine in the room nor wireless internet (but these both get back to that charrming vs dated view) . Also, one of the 3 elevators that reached the 18th floor was out of commission - so the waits were a bit longer than normal. The Palmer House was billed as a 4-star...and we concur.

My ratings for this hotel are:

5.0 Check in / front desk

2.0 Business service

5.0 Value

4.0 Service

4.0 Rooms

5.0 Location

5.0 Cleanliness

Beautiful, even though not completed renovation

Average rating:

4.5

Guest name: JPCtor, Toronto, Ontario

Guest type: Older travelers

stayed in Jul 2008

I stayed here for a wedding with the rest of my family in a renovated room. Becuase we asked for a renovated connecting room we had to wait for 3 hours to get the room. We arrived at around 1:00 PM and check inn was at 3:00 but the room was not ready until 3:30. The front desk staff we originally not very friendly but after they found out we were part of the wedding party, they were very friendly for the entire stay which was odd. The hotel is huge so if a nice quiet hotel is what you want this place is not for you. The room was really nice with all new furinishings. The room was extremely clean and the bed was extremly comfortable. I could not belive how thin the walls are. You can hear every word that anyone is saying beside you in the hallway and even across the hall in rooms over there. You can also hear if they are in the bathroom as you can hear practically anything. Also try to get a room on the other side from the El. Even being on the other side you could hear it. The pool/fitness centre was closed for renovation which was a downer but they moved the exercise room into the confrence room and the strange 8.00 fee was waived. We were given brunch coupons becuase we were part of the wedding and if I had to pay for the food I would have been very upset. The food was absolutely terrible and I counted 2 waiters the whole time I was in there. We checked the menu for lunch and dinner and it was a ripoff. There are tones of places to eat for all three meals all over the area. Parking was very expensive with valey 45.00 a day. Chicago is a great city and you can practically get anywhere with public transit and there are always lots of taxis available. The staff at the door were very nice but the lower concourse was shut down so you have to walk up the staircase to the really nice lobby to get to the elevator. Overall, it was a really nice stay and we would come again once they complete the renovation and everything is open.

My ratings for this hotel are:

3.0 Check in / front desk

5.0 Business service

4.0 Value

5.0 Service

4.0 Rooms

5.0 Location

5.0 Cleanliness

Don't pay big bucks for this place

Average rating:

3.5

Guest name: pearcider, Sacramento, CA

Guest type: Honeymoon

stayed in Jul 2008

It has definite pros: the location is great, the lobby is beautiful, the staff was pleasant and professional. However, I have NEVER stayed in such a stripped-down room ANYWHERE. The bathroom is tiny, with a pedestal sink and no counter. Shampoo, conditioner and soap ONLY. No lotion. No shower cap. No coffee. No wet bar. No free internet. Paper-thin walls through which we could easily overhear our neighbors' conversations. The whole place is torn up right now - one entrance open, no fitness center to speak of, workers, tarps, and paint fumes galore. If you're thinking Hilton = four star luxury like I was, you are so wrong. DO NOT pay anything close to rack rate. If I hadn't gotten such a deal on the rate, I would have been furious.

My ratings for this hotel are:

5.0 Check in / front desk

1.0 Business service

3.0 Value

4.0 Service

2.0 Rooms

5.0 Location

4.0 Cleanliness

Never Again

Average rating:

2.6

Guest name: St_Paul_Poet, St. Paul

stayed in Jul 2008

A colleague and I booked a room here this past Feb for three nights. We were assured that a room with two double beds would be available but when we got there they told us that there were none but added that a rollaway bed could be brought up to the room for $30 a night. The front desk clerk was one of the most rude and condescending people I've ever dealt with. We turned them down on this offer and asked if we could be put on a waiting list for a new room. I reiterated again that we were assured a room would be available and the clerk told me that she "wasn't sure what Priceline promised" but there were no guarantees. The first night I slept in a chair while my colleague took the bed. The next day we were given the good news that a room may come up but the catch was we had to be in the hotel to receive the room or it would be given to someone else. We were told that we'd have an answer by 2pm. 2pm came and went, finally we were told at 3:30 that the room would be available after wasting a perfectly good afternoon waiting in the hotel lobby. To add insult to injury, upon checkout, they tried to bill me for the rollaway bed even though it was never brought to our room. The only bright spot in this whole place was the building itself and the conceirge service, the other staff could learn many lessons from them. They were phenomenal offering great suggestions. I would warn anyone about staying here, especially if they booked through an online travel service. If you book through Expedia, Priceline or the like you'll be treated like a second class guest. A flat out horrible experience.

My ratings for this hotel are:

1.0 Check in / front desk

1.0 Business service

1.0 Value

5.0 Service

3.0 Rooms

3.0 Location

4.0 Cleanliness

Great Location, Rooms could be big or small

Average rating:

3.5

Guest name: la808, hawaii

stayed in Jul 2008

Fabulous Location near Millenium Park and State Street shopping. Stayed here twice for business. First time, my room was a "closet" - the bathroom , closet and the room were so small I barely had room for my suitcase. There was no counter space in the bathroom. 2 people would not have fit in that room. For my last visit, I specially asked for a room NOT like my last stay and bigger than a closet. My room during my latest visit was perfectly fine with 2 beds, nice closet. The bathrooms were still small, but at least there was counter space. It's a dice roll on what kind of room you'll get. Be specific on your request. There are many closet sized rooms in the inventory. Common areas are very beautiful, but the layout of the lobby is awkward. Check in is on the second floor. The proximity to the El can bother light sleepers as I could hear the trains. Convenient to Corner Bakery on same block. CVS across the street. State street shopping around the corner. Rooms were pricey. I would stay here again only if I received a better deal than a Mag Mile hotel. I would prefer to stay on Michigan Ave for the same price.

My ratings for this hotel are:

3.0 Check in / front desk

3.0 Business service

3.0 Value

3.0 Service

3.0 Rooms

5.0 Location

4.0 Cleanliness

1 2 3 4 5 6 7 Next page