We stayed for one night in July. There were lots of cars in the circle in front of the hotel at check-in, but no visible valet. Finally, one overworked valet appeared. Same story at check-out. You had to work hard to get the car back. Also, one person at the check-in desk to handle the line. I had asked for a room with a window, but none were available - even though I was willing to wait till later in the day for a room. I found our room small, dark, and dreary. Everything was old. THe beds and TV's were old. The doors even had locks with metal keys. The hotel put shampoo and soap dispensers in the showers - not the typical bath products that you see in even just ok hotels. On the plus, it was very clean and very well located. Easy walk to everything. There was a computer with internet in the lobby available to guests. Overall, I have enjoyed many less expensive hotels much more than this.

We only stayed one night here, and we wish we could have stayed longer! The room was spacious and comfortable. The linens were very nice, and the bed/pillows very comfortable. The windows were right on sidewalk level, and we worried that the room might be noisy, but we didn't hear a thing because the windows appear to have multiple layers. The building has a interesting history - it used to be an armory. And in response to a previous reviwer.... and because it wasn't built as a hotel, the layout is a little quirky and has lots of in's and out's to check out. If you're looking for a boring plain ol layout, this isn't the place. If you're looking for character and upscale service, stay here. We had some cocktails in the lounge, which was dark, cool, and comfortable. We then went upstairs and had a wonderful dinner at the restaurant - excellent service, excellent food. Afterwards, we took a leisurely walk around the area, checking out some shop windows and people watching. We ended up buying icecream at ColdStone Cremery. Delicious! Also - in response to a previous reviewer complaining about the valet-only parking....um hello!!! Portland is a CITY!! parking is always challening in cities! If you don't like the idea of valet parking, there are public lots very close by. It's really not a big deal. Also - you can arrange with the hotel for a ride to the Amtrak train station, (probably only about a 5 minute drive) which worked very well for us the morning we had to leave. We didn't have time, but it would have been great to indulge at the spa, it looked relaxing and luxurious! We really had a nice time at the Portland Regency and are looking forward to our next visit.

This was booked by our sister, as a gift for our honeymoon. we had an interesting time finding the entrance, but valet service was swift and helpful when we did. check in was fast. we had a gift from our siblings waiting for us, wine, cheese, and fruit. and another plate of cookies with a nice note from the hotel. we had an amazing bathroom with jacuzzi tub, and roomy shower, plush towels. the room was big, with an awkward window by the floor looking over the street. you can tell it is an old building with everything fit in like a puzzle. i slept like a rock with perfect pillows and black out shades of the window. we did not take advantage of the restaurant or spa.

We stayed for one night. Within walking distance to everything in the Old Port area. When we originally booked, we requested a room with a window (after reading Trip Advisor reviews about some of the rooms not having windows), but they wouldn't guarantee one. My husband called back and bluntly stated that "if we arrive and there isn't a window in our room, we will leave", and then the reservations people were more willing to ensure a window room. The room was spacious, the bathroom generous size too. We thought the king bed was very comfortable, and no complaints here about the pillows. The rooms look out on the side streets, so they were very quiet. (Did hear someone talking loudly in the hallway when we were trying to sleep though.) The hotel was a little expensive ($249 per night for a Saturday), but we did make our reservations late in the planning process, and the less expensive hotels in Old port were already full. They did have internet access & a computer in one of the common rooms, so we could do on-line check in with the airline.

Stayed there for a few days in May. Dont get me wrong, it's great location in Old Port - walking distance to the best restaurants and nightlife, but service was horrendous. Front desk girls ignored walk- in customers, valet was "too busy" to drive a shuttle and took 30 inutes to get a bowl of oatmeal. By far most uncomfortable beds and pillows - in a suite!!! Stay elsewhere.