Reviews are ordered by language and date with a maximum of 25 reviews.
Overcharged me!!
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3.7 |
Guest name: bigbloke, london
Guest type: Older travelers
stayed in Nov 2007
Booked through Small Luxury Hotels, a group the hotel is no longer in. Stay was fine, no issues. However, upon check out I was overcharged by over £100. It has taken me 3 months to get the money back after a lot of ignored faxes, telephone calls and emails. The Hotel Manager is very rude and clearly should not be in charge of a 5* hotel. I will not be returning.
My ratings for this hotel are:
3.0 Check in / front desk
3.0 Business service
2.0 Value
5.0 Service
4.0 Rooms
4.0 Location
5.0 Cleanliness
Faultless
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5.0 |
Guest name: freelander1994, london
Guest type: Honeymoon
stayed in Sep 2007
Absolutely charming, small hotel, in beautiful grounds. Cannot fault the staff or their service. Attention to detail was first class and the receptionists and waiting staff could not do enough to help.
Taxis 15euros from airport to hotel, and 3 euros from hotel to centre.
Rooms were extra-oidinarily large (we had 2 double beds in ours) and the bathrooms are massive and housekeeping standards are very high.
We were caught up in the very heavy flooding there recently, so spent a lot of time in the hotel, relaxing on the terrace with afternoon tea and a good book. Lovely swimming pool area with sun loungers and changing rooms.
Large selection of hot and cold breakfasts in a lovely dining area.
Would highly recommend this hotel.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
Charming boutique hotel!
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4.9 |
Guest name: AVMSurrey, Surrey, UK
Stayed at this beatiful and elegant hotel last November. Our second short stay with our two young daughters (7 and 4) in the last 2 years. Amazing rooms and bathrooms. Excellent breakfast but we did not try lunch or supper. Staff polite and extremely helpful. Short walking distance to the Escuela Ecuestre but the show " Asi bailan los caballos andaluces" slightly disappointing.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Value
5.0 Service
5.0 Rooms
4.0 Location
5.0 Cleanliness
Stylish
| Average rating: |
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4.9 |
Guest name: loveandalucia, Malaga
Guest type: Honeymoon
stayed in Jan 2007
Beautiful elegant converted villa on the outskirts of Jerez. Service was excellent with very friendly staff. Best thing of all is its location, in a quiet area in the suburbs but just a 10 minute walk to the centre. A wonderful experience. Not cheap, but worth it.
My ratings for this hotel are:
5.0 Check in / front desk
4.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
Maravilloso
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5.0 |
Guest name: OJR, San Juan
Guest type: Family with children
stayed in Sep 2006
Nos hospedamos dos semanas en este maravilloso hotel a principios de mes. El personal es muy amable y servicial - siempre buscaron la forma de hacernos sentir como en casa. Las habitaciones son modernas y limpias con servicios dos veces al dia. El restaurante es pequeno y acogedor con un menu variado. El filete, las cigalas, langostinos y el jamon de jabugo fueron nuestro favoritos. Las recomendaciones de Juan siempre fueron acertadas. Buena carta de vinos y gran variedad de vinos de Jerez para degustar. El desayuno es tipo buffet pero tambien puede ordenar a la carta.
Localizacion privilegiada cerca de la Real Escuela de Arte Ecuestre- con un amplio estacionamiento. Cerca de todo pero en un ambiente tranquilo y muy sofisticado.
Lo mas dificil es despedirse de este fabuloso hotel y su personal. Lo recomendamos sin reserva y esperamos regresar pronto.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
5.0 Value
5.0 Service
5.0 Rooms
5.0 Cleanliness