Reviews are ordered by language and date with a maximum of 25 reviews.
Decent Central Hotel
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3.5 |
Guest name: graemeboro, Darlington (uk)
Having tried a number of central London hotels and having an appointment near Victoria I thought I would give the Hesperia a go. Having read some of the comments on here however I was a bit apprehensive but wasn’t disappointed.
The location of the hotel is ideal for business travellers and tourists alike and backs right onto Victoria Station. I arrived quite late at night and must say I was given a warm welcome by the lady on reception which makes a nice change for London (She was Australian which may explain this!). I was checked in very quickly and took the lift up to my room. The hotel is generally well kept and I found the room very clean and in good order. I know some people have moaned about the decorating but I actually quite liked the colours.
The bit I was worried about was the noise from the station. Indeed I could see Victoria station and the dirty dustbins from my Window, not a pleasant view. The noise however wasn’t really a problem. I hard the odd announcement but it didn’t keep me awake at night.
Whilst there as I arrived late I ordered some room service. It soon became clear that despite being a Spanish hotel, the rip off London tag still applies. ?12 for a tiny crayfish wrap and ?4 for a bottle of mineral water! Still it was okay but really this is taking liberties.
I also had breakfast in the hotel and found this to be quite good with plenty of choice from a self service buffet.
Upon checkout I encountered very long queues with a wait of about twenty minutes to get served. This was partly caused by having four desks but only two people serving, not a good policy at the busiest part of the day. Despite that the staff member was very friendly and courteous as were all the staff I encountered.
I never tried the leisure facilities so can not comment on them. One final observation I made was the prices for people coming in off the street, in the region of ?360 per night for a standard room, (my company paid ?120) now it is not worth that much!
On the whole this is a reasonable hotel ideal for a few nights in London but nothing particularly special.
My ratings for this hotel are:
3.0 Check in / front desk
4.0 Business service
3.0 Value
3.0 Service
3.0 Rooms
4.0 Location
4.0 Cleanliness
Great hotel
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3.9 |
Guest name: marlyx, manchester
Guest type: Honeymoon
stayed in Jun 2008
Our stay was for the weekend, to see a show ( Billy Elliot)
My husband booked this hotel due to its location to the train station and the theater.
After reading the reports on here about the noise from the platforms of the station i have to admit i was dreading it as iam a light sleeper.
Upon arrival we expected to b turned away as we were 3hrs early for check in, but we were checked in no problem.I asked the receptionist about the noise levels and she told me we would be on the 7th floor and we sholud be ok,she offered us a room on the 1st floor but i thought it would be better away from the added street noise so we stayed with our allocated room.
The rooms are nice for London i have to say i was impressed apart from the weird bathroom door.
1- its glass, not totally frosted either
2-there is a gap along the bottom on the door
and
3-there was no lock or handle so it just closes to !!
Its a good job we r married and comfortable with each other !
We unpacked and i could hear the announcements,just, and i dreaded the nightime coming,however i did take earplugs to help.
After the show we had tapas (not hot,luke warm) and drinks in the bar, the tv was on silently but the program was awfull, not something you want to see whilst relaxing in a bar on a saturday night, i would recommend they just turn in off, as the music is ambient.
Bedtime came and............. I slept, i heard nothing,lucky me i didnt need the earplugs. so if you want to sleep well go higher up the hotel.
The breakfast was the best iv ever had in a hotel, lots of choice hot and cold and good quality, it will take some beating anywere other than an all inclusive 5* hotel,we were very impressed.
All in all i would totally recommend this hotel if u r seeing a show close by.
My ratings for this hotel are:
5.0 Check in / front desk
4.0 Value
4.0 Service
3.0 Rooms
3.0 Location
4.0 Cleanliness
4 stars and rightly so
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4.2 |
Guest name: marco_lancs, Manchester UK
Guest type: Honeymoon
stayed in Jun 2008
My partner and I have just returned from a weekend in London booked as a package with show and stay. We went to see the musical 'Wicked' at the Apollo Theatre Victoria and stayed at the Hesperia Victoria Hotel. I have stayed in many hotels all over the world, some of which advertise as four star but in reality are more like two star. The Hesperia is a four star hotel and rightly so. Our stay there was excellent. The staff are friendly and helpful and the room was clean, comfortable and contained all the traveller would be likely to need on a weekend stay. The hotel is decorated in a contemporary design with the lounge area downstairs being very comfortable with large leather sofas and arm chairs. We had breakfast booked as part of our deal and were genuinely impressed with the fayre. There was a large selection catering for all tastes and all the food was presented beautifully and cooked to perfection. The hotel has a small swimming pool, sauna and gym for those of you who like to stay active and all facilities were in excellent condition and very clean. The only downside was the price of drinks in the bar - over ?3 for a small coffee and beer was nearly ?5 per small bottle (in the mini bar) but this is probably normal for a central London hotel. The hotel is ideally placed; Victoria train and tube stations are a short walk away and getting to anywhere in London is incredibly easy from this location - highly recommended.
My ratings for this hotel are:
3.0 Check in / front desk
5.0 Business service
4.0 Value
4.0 Service
4.0 Rooms
5.0 Location
4.0 Cleanliness
An ok hotel
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3.0 |
Guest name: shopaholicchocaholic, gloucestershire
Guest type: Family with children
stayed in May 2008
This hotel is right opposite Victoria Station and so if your room is on the front of the hotel it will be noisy. We could clearly hear the platform announcements. I slept fine but my partner was kept awake by the noise. Our children had a room at the rear and they were fine.
The rooms are fine for a central London hotel. Nice products. No robes. There is a small pool, hot tub and gym. After a hard day shopping the pool and hot tub were very welcome. Not luxurious but enjoyable.
We ate in the restaurant. My partner ordered Sea Bream which was not cooked. The waitress dealt with this quickly and efficiently. She offered a complimentary replacement and a glass of wine. He chose fillet steak to replace the fish. He requested medium rare but it was very well done. However, the chocolate fondant was gorgeous.
Breakfast was fine with a reasonable buffet. The train and tube station being opposite was very convenient for another day of shopping!
My ratings for this hotel are:
3.0 Check in / front desk
3.0 Value
3.0 Service
3.0 Rooms
3.0 Location
3.0 Cleanliness
THIRD VISIT
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5.0 |
Guest name: SallyPeterborough, peterborough
How guests can complain about this hotel is beyond me, a friend and me have just had another great weekend doing the shows and stayed again at The Hesperia, the bedroom and bathroom were sparkingly clean, the staff friendly and helpful and the breakfast was superb with really hot plates to eat off. A request for two more pillows was dealt with in five minutes. We have stayed at some of the top hotels in London costing three times the rate, they all had noise and dustbins outside, do not listen and look, if you have had a full day in the city sleep comes easy. Another weekend is planned and we will be going back to The Hesperia.
Maggie and Jan Peterborough.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness