My wife and I accompanied by three male friends to celebrate a milestone birthday have just returned from an excellent week at the Atalaya. The hotel is in two blocks, the subsidary lower one undergoing extensive refurbishment and was closed . Our room had been refurbished with good quality fittings and furnishings but we did find the beds distinctly firm for our comfort.Our room overlooked the pool and the magnificent gardens with the park beyond and the situation of the hotel to our mind is one of its strongest points. It was also very quiet at night , a great advantage as we don't like the noise of air con at night and always have a window open if possible. The public areas were spacious and to the standard one would expect from a 4* hotel. The clientele were almost entirely over 50 as we were, and being perhaps a kilometre from the beach as well as the best part of 150m above it would be a deterent for young families .Buffet style meals, food plentiful but I think there would be considerable congestion in the dining room when it is busy but given a 3 hour period for dinner this should be avoidable. Breakfast coffee and fruit juice were out of machines and I have definitely tasted better. Although there was a wide choice of food to cater for the differing tastes of English, German and Spainish guests, it lacked imagination nor was it laid out in a particularly logical manner so that there were always diners wandering aimlessly about. Overall no more than 75% for food. Externally ,the 1970's building is showing its age with tile cladding missing in places and concrete showing signs of spalling but overall not architectually displeasing and distinctly better than some other hotels nearer the beach. The swimming pool was kept covered at night and at a pleasant temperature for mid December. The grounds were immaculate , the staff helpful and courteous. This is an excellent base for walkers who have hired a car as the hotel is clear of the town centre congestion and only a couple of kilometres from the motorway thus allowing convenient access to the many walks . Food times are generous allowing long days out . As previous reviewers have noted, drinks are cheaper in the bars in town but we preferred the ambience and comfort of the hotel. We would definitely return.

My wife and I accompanied by three male friends to celebrate a milestone birthday have just returned from an excellent week at the Atalaya. The hotel is in two blocks, the subsidary lower one undergoing extensive refurbishment and was closed . Our room had been refurbished with good quality fittings and furnishings but we did find the beds distinctly firm for our comfort.Our room overlooked the pool and the magnificent gardens with the park beyond and the situation of the hotel to our mind is one of its strongest points. It was also very quiet at night , a great advantage as we don't like the noise of air con at night and always have a window open if possible. The public areas were spacious and to the standard one would expect from a 4* hotel. The clientele were almost entirely over 50 as we were, and being perhaps a kilometre from the beach as well as the best part of 150m above it would be a deterent for young families .Buffet style meals, food plentiful but I think there would be considerable congestion in the dining room when it is busy but given a 3 hour period for dinner this should be avoidable. Breakfast coffee and fruit juice were out of machines and I have definitely tasted better. Although there was a wide choice of food to cater for the differing tastes of English, German and Spainish guests, it lacked imagination nor was it laid out in a particularly logical manner so that there were always diners wandering aimlessly about. Overall no more than 75% for food. Externally ,the 1970's building is showing its age with tile cladding missing in places and concrete showing signs of spalling but overall not architectually displeasing and distinctly better than some other hotels nearer the beach. The swimming pool was kept covered at night and at a pleasant temperature for mid December. The grounds were immaculate , the staff helpful and courteous. This is an excellent base for walkers who have hired a car as the hotel is clear of the town centre congestion and only a couple of kilometres from the motorway thus allowing convenient access to the many walks . Food times are generous allowing long days out . As previous reviewers have noted, drinks are cheaper in the bars in town but we preferred the ambience and comfort of the hotel. We would definitely return.

This is a great hotel to stay in if you don?t need to be right in the middle of town. We stayed for one week with our daughter (3 years). Very friendly and helpful staff in the reception and restaurant. Rooms nice, not top of the line but good. Excellent views of Teide from the hotel and pool area. We found the shuttle service very helpful, but it only runs on weekdays. Half board is not too bad to have (it?s always included) especially if you are travelling with children. I can really recommend this hotel if you are staying in Puerto del la Cruz!

This is a great hotel to stay in if you don´t need to be right in the middle of town. We stayed for one week with our daughter (3 years). Very friendly and helpful staff in the reception and restaurant. Rooms nice, not top of the line but good. Excellent views of Teide from the hotel and pool area. We found the shuttle service very helpful, but it only runs on weekdays. Half board is not too bad to have (it´s always included) especially if you are travelling with children. I can really recommend this hotel if you are staying in Puerto del la Cruz!

We had a fantastic overall holiday at the hotel Atalaya, and found it too be very enjoyable. Our first impressions were a little offputting - reception had no english speaking staff, the outside of the hotel was old and shabby and the room we were put in was very dated, in a 1960's style. We later found out that there were two other floors above us with newly decorated rooms, which were apparently kept for the spanish and French visitors, whilst English and germans were given rooms like ours. Despite this rooms were large, comfortable, perfectly equipped and had huge balconies overlooking the resort below or the pool. The pool itself was cleaned daily, massive and the right temperature. There were about 50 loungers avaliable and at the most we only ever saw about 10 occupied during the day (this was in peak season!) However in the evening all the spanish guests came back from day trips and piled into the pool - which was rather intimidating, and made several of the other guests leave. Entertainment was average - not much too do in the daytime, just a pool table, lawn chess, air hockey table and some pinball machines - all of which cost money! At night time there was a show or singer every night - however we only enjoyed about half of them. Parrot and reptiles shows were good, and there was one magic show. But the rest were classical or traditional singers which were not family based at all. The meals were incredibly varied - never seen so much choice at one meal, however it is true that some things tasted the same, and kept reappearing every night. We were on half board for two weeks and ate there every night without getting bored. The pizzeria restuarant and the snack bar at the pool is very limited and expensive. There are no restaurants or supermarkets within a 25 minute walk - just a tiny newsagents 5 minutes away. The hotel is at the top of a big hill and it takes about 30 minutes to walk down to Puerto de la cruz, the walk partly through some tropical gardens and was enjoyable at first, but got annoying when you wanted something as basic as a grocery store to get lunch. Overall though - fantastic service, value for money and quality. Top tips - Request a refurbished room, on a lower floor (lifts take ages) Stock up on water and snacks in the town and keep them in the fridge to avoid long trips or extortionate prices. Visit the Loro Park (amazing!) Do not leave valuables in the room - i had my purse stolen from my bedside drawer.