STAY: 2 nights PROS: LOCATION, PRICE, GREAT BREAKFAST FOR PRICE, NICE POOL CONS: UNHELPFUL RECEPTION...WAKE UP CALL NOT GIVEN...HAIRS ON BED..OVERALL GRUBBY FEELING..V.SMALL, HOT ROOMS We had read the reviews of the hotel before we left but we decided to keep an open mind; we thought it couldn't be that bad, the main thing you need is a good location. We arrived, our bags were put in the luggage room, we came back at 2 and checked in all was going smoothly. Then we went up to our room, the paint on the walls was grubby, the carpet was stained and there was a post it on the air conditioner telling us it would be working soon. All that we could deal with! We then sat down on the bed (as the room are so small not much place to stand or sit with cases) only to find pubic HAIRS on the outside of the duvet cover. We then lifted the cover to examine and there were more underneath. We then contacted reception, the manager was on his day off, and there appears to be NO ASSISTANT MANAGER. When the recptionist told us she would sned the cleaning staff to change the sheets, we asked could she come up and see it herself first, she AGGREED TO COME UP BUT SENT CLEANING STAFF INSTEAD ANYWAY. She never came up to see the condition of the bed we were given. We booked a wake up call at reception for 9:30 next day and it never came! Although the next day showed the phones did work. Check out was at 11:00, we slept on 5 minutes. 11:05 they called. When packing in a rush, we got 3 calling before 11:20. They then wanted to charge us 10 pounds for the extra time, which I would of gladly paid had the service been as efficient up to then. Henry has the abitity to be a nice hotel if they gave it a dab of paint and gave their staff some training.

I went on a business trip to London and used this hotel. Room was a little small but then what can you expect for central London. Good furnishings and nice firm double bed. Staff were friendly and breakfast was fine. Would recommend this hotel to other travellers. Good 4* hotel for a decent price.

nice breakfast, and their good selections of coffe from the machine. the small room, and maybe the smallest bed I ever have been sleeping in! my feets was outside of the bed! noisy, and you hear all from other rooms. cleanliness was very lousy, very small room, this would have been overprized for a 2 star hotel and this have actually 4 stars!!!!!!! not possible to adjust heat in your room. could not get to check in before 1400. and when I checked in at 2100 the key did not work. slow service and so on.

Stayed from 14th - 17th April. Reception very friendly with good english. It seems to have been taken over by some spaniards.Small rooms but efficiently furniched.Breakfast was adequate.Easy access to Hyde Park, Kensington Palace and the Big Bus just around the corner. Got tickets for Bus from Hotel but they only take cash-no cards. At Big Bus stop operators was able to give us fast passes for what we wanted to see- (1))Big Wheel(but the fast lane was not operational that day) although the queue moves quickly. (2) London Dungeons-great to be fast tracked especially with the queue that there was. (3) Tower of London- but the guided tours with the yeomen finished at 2.00pm. We had just missed this time. We purchased oyster passes for the tube and they were great. Went to see "Buddy" and were able to book a little Italian next door to the theatre for handiness of travell. Went in ti Nutting Hill for to eat one night as it is quite near. Opposite the hotel was a good pie bar.

I stayed the night of April 13 to visit the London Book Fair on the following day.The reception was friendly, the room tiny but clean and well heated, the bathroom refurbished. In the morning I had an excellent breakfast, so on the whole I was satisfied. I paid only ? 55,00 for one night including breakfast. The moquette floor is a bit old and dusty, but next year I will go back to Henrty VIII. Laura, Milano, Italy