I travel an average of 2 weeks a month, and this is without doubt the worst hotel I have ever been in. The whole experience with this Hotel was an absolute nightmare. We stayed for 4 days in this hotel, the rooms were smaller than a prison cell. Our door wouldn't open and was not fixed during our stay. Every time we wanted to get into our room, we had to be scorted by someone in reception with a masterkey. the Hotel was fully booked and we didn't get an alternative room. We complained to general management, but obtained no response at all

Had decided at very short notice (ie at 5pm that day!) to stay on London following a corporate event and a friend had recommended the hotel. Rate was good - GBP63 so booked the hotel. Got there at 11.30 and the reception desk was smily and helpful. Life was a bit 'bouncy' and small but it worked and was not groaning. Room was really clean and tidy: little small but I literally needed somewhere to sleep and then to shower in the morning. Bed was clean and comfortable and there were tea and coffee making facilities. Room was on the road side so was noisy when a fire engine came for somewhere nearby - but hardly the hotel's fault. Shower worked fine and there were fresh toiletries and nice clean towels and facecloth. A small thing which I liked - tissues in the bedroom and the bathroom. Small table which I sat at to blow dry hair and TV worked fine. I did not have breakfast but the room looked lively. The hotel also has a bar: I did not partake but again looks nice. Overall I was happy - I got what I paid for in London and I'll certainly go there again.

We stayed 4 persons in two rooms at the Ambassadors at the beguinning of june 2008and had an excellent stay . The hotel is located near busses and the underground and all parts of London are easily accessible. Staff at the hotel especially at the reception were very helpfull. The rooms were small and not very cozy but they were clean and neat as were the bathrooms. Our stay included a fair continental breakfast. When we vere there the temperature outside was around 20 degrees celcius and the rooms vere quite warm and I guess it will not be a pleasant stay during the summer as there is no air condition. The Ambassadors is low priced and as such we got good value for our money and we will come back to the hotel, if it is not in the summer.

I booked this mistakenly thinking it was part of the same organisation as the Ambassador(s) in Bloomsbury, where I have stayed & it was lovely. After my first night I asked to be moved as the shower did not drain properly so one had to shower in 'stages' - also the shower stall absolutely tiny & water ended up on the floor. TV did not work in first room; it did in second room, but standard 4 channels only. I ate breakfast the first morning but not again - watered down fruit juice & average food. I have stayed in much nicer hotels for the same price (?75/night). Location is good, but that's about it - the staff, I must say, were charming & helpful, although I did not have many dealings with them. Furniture is very poor standard, both rooms I occupied were noisy. The second room was a double, allegedly, although the only way one could use the desk/dressing table was to sit on the end of the bed - no space for a chair! I filled in a feedback form but have yet to hear from them!

I've been at the "Ambassadors Hotel" on Work and it was a nightmare. When we arrived we were amazed by the rude treatment at the reception and it just got worst. They give us a room on the 5th floor, both lifts got broken on the 2nd day, so, during 2 days we just had to use the stairs. We only found 2 nice members of the staff. All the others were just unfriendly and unpolite. For several times we asked them informations and they answered rudly and turned the backs on us for twice. that's not normal.... The room was very small. When i had my bag open, my collegaue couldn't have her's open at the same time. There is no mini-bar and no CD player on the room as they advertise. The breakfast is nice.,nothing supreme, has the basic things. If we could, we would have changed hotel, cause is its the worst we have ever been.