Reviews are ordered by language and date with a maximum of 25 reviews.
Une ?tape correcte mais sans plus
| Average rating: |
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3.4 |
Guest name: Daniel-IDF, IDF
Guest type: Young single
stayed in Mar 2008
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Value
4.0 Service
2.0 Rooms
4.0 Location
2.0 Cleanliness
The night before Christmas, not exactly what was on thier webpage!!
| Average rating: |
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2.4 |
Guest name: bertyjack, South Bend IN
Guest type: Honeymoon
stayed in Feb 2007
We booked this hotel after seeing thier website.We have been to Cozumel several times, and had seen this hotel ,looked great from the outside. Checked in 12-24-06, we were put in the old section at the back, I really could not believe my eyes! This was the worst room I have ever been in,dirty,no glass in the windows,holes in the screens, roaches.(We had to go to the store for bug spray and roach killer) It rained the first nite and the rain came in the windows and wet our bed, under the door all over the floor. We called around to find a new hotel, all booked due to the Holidays. We did get a Christmas present, moved to a new room. It was fine,clean bright,glass in the windows. Believe me, I am not picky, but I still can not believe they would put anyone in the rooms on the left side of that property. I think they overbooked for the Holidays and had to use rooms that have not been updated since the hurricane. If you use this hotel only book a room on the right side of the hotel and in the new building. Nice pool, nice gardens, staff very nice.
My ratings for this hotel are:
2.0 Check in / front desk
2.0 Value
3.0 Service
1.0 Rooms
4.0 Location
2.0 Cleanliness