I stayed in the Eden Plaza hotel for a week at the beginning of July. I was originally worried after reading all of the reviews on trip adivsor but once we arrived the worry disappeared. Firstly, the location is great! There are two tube stations about 500m in either direction and also lots of sights/shops within walking distance. When you stay in central London the room is going to be on the small side but there was really nothing wrong with it. On arrival it was clean and tidy and we weren't disappointed at all. Our linen was changed every day, along with the bathroom being cleaned. There was breakfast available and you could choose to have the rates inclusive breakfast or pay a couple pounds more if you weren't satisfied. The staff there were not rude or unhelpful - they weren't the warmest, friendliest staff that you will find at some hotels but there was nothing else to hold against them. We booked through otel.com which was around 20 pounds cheaper than the website. Would stay there again if in London.

My mother and I checked in mid afternoon. My mother was booked in for 6 nights. I was just going to stay 2 nights. We expected that my mother would be allowed to stay in the same room all week We had asked our travel agent to book this. They could not guarantee this. Nor would they assure us that my mother would not be kicked out of one room once I left, unable to check in to the next room for half a day. The only decent thing about this hotel was the street appearance. Two male employees watched my mother (aged 76) and I struggle to lift our suitcases up the front steps into the entrance hall. They did not even move to open the front door. This should have warned us but we continued to check in. Here we disageed about the booking as mentioned above. We were truly dismayed at the room. We could not bring our suitcases into the room easily. Once int the room there was not the room to lay down and open even one suitcase. The room was tiny. The bathroom was dirty with broken tiles and suspect plumbing. The TV set was perched on a shelf at head height. near a bed. The final straw was the poor security. The door lock was a simple key lock which would easily have been opened with a credit card. The "safey chain" was flimsy and alllowed the door to be opened wide enough for a finger to unlatch it. Most men could probably opened the "locked" door by leaning on it. I would not confidently have left any valuables int the room. We checked out within an hour of arriving. Look elsewhere- no one deserves to stay in a place like this. Sue Australia

Was nice and clean in reception, spoke to the manager who was cyproit nice and polite very chirpy chap! Room was cleaned with clean sheets every morning, toilets bleached, floors hooved and shower head cleaned but in london things like there never clean properly due to poor water standards, so cannot blame the hotel... Cleaning staff friendly and chatty... Tea, coffee and sugar sachets was replaced daily, no scale in the kettle, very unusual for london!!! The internet computer was out of order :( had to use a internet cafe and my room phone was missing (not that I wanted it) Nice euro breakfast, but paid for the full english, enjoyed both (greedy git, like to get my monies worth!!) Some of the previous reviews i've just read seem a little petty!! but it was 2 years since i visited... But willing to go again on my own experince, I've been in hell of a lot worse hotels in london!! Overall was a good stay!!!

Me and my boyfriend stayed here the second week of May. We are young and our budget fluctuates. So we were just looking for a good location and a reasonable room that was CLEAN HAHAH. This was our first trip to Europe and our first European hotel but i still didn't let Eden Plaza effect how i felt about our stay in London. This place is a laughing joke. Upon reading the reviews for this place we were freaked out because we had already booked the room. We sorta knew what we were in for. I would have NOT booked if i saw this site. As we were arriving it looked pretty swell from the outside, and the recpetion area was a far cry from the reality that was about to set in. The place is probably the most disgusting place I have ever stayed. The bathroom was really dirty, had a musky smell. The walls were really dirty, hand prints, god knows what other bodily fluids were on there. Very small room but I don't really care about size. I have learned that the rooms in Europe are typically smaller then what we are used too. I just care about cleanliness. Really small though. The TV was ghetto, again who cares, you might. No cable TV just some BBC 1 and 2, so they advertised wrong, among other things. The maids just had all their supplies, clean towels, dirty towels , just strewn about in the hallway, on the floor, with all the other rubbish, that was gross and of course we didn't even bother with the breakfast..... The shower tiles were falling out and i had to wear flip flops, because well ya know it was gnarly. And i'm pretty sure that there were bed bugs, bring a sleep sheet or better yet Don't stay here. I put a towel down on the carpet cause i didn't want to even step on it. One thing about this place is the amazing LOCATION . Perfect. Such a great safe area. So if you can find something for a few more bucks DO IT. Me and my boyfriend and young and we aren't to prissy, really laid back but this place is just plain gross and diry dirty dirty. I guess the upside is that you don't want to be trapped in your room so you stay out all day and night. Not a relaxing place to come home too but hey we laughed about it while being robbed for how much it was a night. Yea this place blows. Here are some photos. Just don't stay here. There seems to be a nice Hostel just across the street. For the money its just not good enough, on any level. So spend more or stay at the clean looking hostel.