The Hotel Zara recently has been renovated to offer the customer the right atmosphere between simplicity and elegance. HZ offers a nice quiet TV/SAT section, a little library with books of different languages where it is possible to borrow or exchange them, Internet point with fast speed, situated in a nice bar area where it is a pleasure to gather with friends and family or visit with the hotel guests. The two managers are also the owners of the HZ. They are two young gentlemen that with their flexibility and disposition create a familiar and friendly atmosphere: They are ready to show you all the beautiful sites of Naples on a map for you to keep.
Chain: GenaRes Worldwide Reservation Services
Average guest rating3.2
Check in / front desk

3.7
Cleanliness

4.0
Location

3.3
Rooms

4.0
Service

3.1
Value

3.7
Business service

2.7
maestro12 has stayed here and says:
"We were very happy with this hotel. The rooms were spotless with sparking clean tile. The air conditioning worked very well. Very convenient to train station. Many channels on cable TV. A good value. The internet connection was a computer in the lobby with a charge of 4 euros per hour. Not a..."
29 Aug 2006Read hotel reviews
General
- Pets Allowed
- Rooms/Facilities for Disabled
- Breakfast Buffet
- Non-Smoking Rooms
- Elevator
- Air conditioning
- Continental Breakfast
- Safe Deposit Box
- Television
Services
- Room Service
- Business Centre
- Meeting/Banquet Facilities
- Ironing Service
- Airport Shuttle
- Car Rental
Internet
Wired internet is available in public areas only and is free of charge.
Cancelation
If you cancel less than 2 days before your arrival date, you will be charged by the hotel as for the first night.
If you do not cancel and do not arrive you will be charged by the hotel as for the first night (no-show case).
You may cancel your reservation without penalty up to 2 days before your arrival date, by accessing My Booking page.
It is not possible to cancel your reservation if you booked a room indicated as "PREPAID/NOT REFUNDABLE/ADVANCED".
* This is general hotel cancellation policy, please see also cancellation policies of room rate you select it may differ.
Children and extra beds
Children are welcome.
Children up to 5 years stay free of charge when using existing bedding.
Children up to 2 years stay free of charge for cots.
Older children or adults are charged EUR 20.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 2.
Pets
Pets are allowed. No extra charges.
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