Arrogant and unaccommodating receptionist and supervisor during check-in (air-conditioner malfunction in room - refused to change room). Other hotel staff were pleasant. Overpriced accommodations (dismal, old-fashioned room decor) and loud music from neighboring bar between 4:00 and 8:00 pm. The beach is attractive but has sea grass everywhere. Redeeming features: access to Gilligan's Island ($7.32 per person), clean pools, exceptional landscaping.

I stayed at Copamarina for a girlfriends wedding. I have to say I was very disappointed. As soon as I arrived to my room, I discovered there was a roach in the ceiling. I was immidiately moved to another room only to find the bathroom sink leaking. There was no room service which I was expecting considering the amount of money I spent . I had to drive out to McDonald's late in the night just to get a snack. The breakfast was ok. The pools and pool bars were great and the canopy beds were amazing. The food at the wedding was not so great. The bar ran out of the most popular liquor in the middle of the reception. For the ceremony, they put out white plastic chairs for the guests to sit and a table with a vase of flowers which was were the bride and groom stood in front of to exchange their vows. I beleive for the amount of money the resort made on at least 40 guests for this weddig; they could have and should have done alot better for them.

I have stayed in different hotels and Inns and by far this place is the best. The place has a special vibe that can be only be described as "relax". The place makes you relax, sleep a while or make you just rewind from all the stress you carry. I can gladly say that at last somebody could unplug my kids from any electronic device and made them normal again. They became curious about their natural surroundings and we all got connected as a family. Time moves different in this place, it's like being in another country. We played all day in the pool and the food at the cafeteria was enormous. The hotel wasn't so crowded because we went during the week. We could visit Guilligan island directly from the hotel, no need to go out. The staff is friendly and they gave us all the information we needed. As some portoricans say we got "married" with this place. Just Loved it!!!

We stayed at the Copamarina for spring break along with another family in April of this year. Our kids ranged form ages 9 to 18. When we got back I sat down and wrote a long and negative review and then accidentally erased it. Now that some time has passed my thoughts are less negative. Hopefully this review will be helpful. I'll start with the good: 1)The grounds are emmaculate - reminded me of Hawaii. These grounds are definitely the pride and joy of the owner. 2) Alexanders was wonderful dining. However fast service does not exist - expect your dinner there to last at least 2 hours. 3) The dive shop was very helpful. We went to Gilligan's island on a ferry and we snorkeled on a sand key off shore from the Copamarina. Both fun excursions that we booked through the dive shop. 4) The wait staff and bar tenders were all delightful. very attentive even when busy. Try the Mojita's--the best I've ever had! Now the bad: 1)Housekeeping in the rooms was minimal. The bathroom floor and shower walls had many hairs and other ick on it from previous guests. I finally just wiped the walls down myself. 2)Our toilet overflowed all over one afternoon. I called the front desk and requested engineering followed by housekeeping. We then left and returned to our room in the evening. Engineering had come and fixed the toilet. They also used all of our towels to mop up the floor, leaving them in a heap in the middle of the bathroom. I called the front desk to enquire about housekeeping. I was told housekeeping was told to come and now they were gone for the night so nothing more could be done. I asked for new towels so I could line the dirty floor with clean towels. I was told that only housekeeping had a key to the lilinen room and again they were gone. After much insisting the evening manager finally agreed to get clean towles out of an empty room if I would come pick them up. When I picked up the towels he also gave me a bottle of disinfectant so I could clean the floor myself!! I spoke with the main manager the next day and was given an apology and that was it. 3)Two in our party got food poisoning from the outdoor restaraunt. 4)The beach is pretty at high tide but not very nice to walk or play in. It basically was made of areas of clay and sea grass. Luckily the island is full of many other beautiful beaches. Would I go back to the Copamarina?? Definitely not. Would I go back to Puerto Rico? Most definitely. The countryside was beautiful with lots to do and the local people were very nice. We felt very safe driving around and exploring!