We stayed for 3 nights as the last leg of our European holiday. Exellent location, specially if you are leaving Sunday early morning and the only way to get to Heatrow is the Express! It get there in 14 minutes. 3 minute walk to Paddigton train station and 2 .5 minutes to the Underground! Clean rooms, comfi beds great new modern bathrooms ( we had a tub and shower). Room was small but we only slept there. Exellent breakfast!!!, worth the 12 pounds. The airconditioning was not turned on yet. Check with the hotel for summer month!! Ask for a lowel level room. Also make sure you book 55 Westbourne Terrace. Would definatly recommend it!

We had to stay here for a night after our flight was canceled and all other hotels with good connections to Heathrow were full. Room was barely big enough for a small bed, everything was worn or broken, there is no air conditioning and you can't open the window for more than few centimeters. Staff didn't seem to know what they were doing even while handling simple requests. Hotel is clean and location is great, but that's about it. This place is best avoided unless you are traveling on tight budged and get a deal for less than 50GBP/night.