We stayed for 2 nights last weekend (we were at Lords for the 3rd day of the test) and what a lovely hotel. I'd read some of the more negative reviews on this site and considering what we were paying (?170 per night) I was slightly worried. I needn't have been. The hotel was great, the location was great and the staff very friendly. Our room was delighful and overlooked the square. I'm a light sleeper but neither the traffic noise (could hardly hear it) or the tube (again... could hardly hear it) caused me a problem. I would definitely recommend this hotel to my friends and family and hope to stay there again soon.

My girlfriend and I stayed at Dorset Square for one night midweek in February, It's an inconspicous but quite attractive building, close to Marylebone Station and within 20 minutes walk of Oxford Street (shopping!), so it's a convenient location. I booked it through Laterooms for ?150, which isn't all that much for a London hotel. Not cheap either, mind... Initial impressions were good - what a nice change to see the staff of a London hotel actually smile at you! Reception is well-appointed, although I bet when several people are trying to check in it must be a nightmare trying to fit people in - there's no real foyer to speak of. Check-in was fine and we went up to our room. Now, I've stayed in some small rooms, but I didn't think it would be quite so small! If it weren't for the zip-and-link bed I'd have sworn it were a single room. (Room 105, by the way). Still, although it was a small room, it was both clean, nicely furnished and well decorated, particularly the bathroom. No complaints about the standard of the room then (size nonwithstanding), and the huge window gave plenty of light. No, it's not quiet, but it's the middle of London - if you want quiet then stay elsewhere! As for quiet, I was surprised to clearly hear the Underground running beneath us when in bed, and the acoustics of the bathroom really amplified the sound. Don't get me wrong, the windows weren't rattling or anything, but light sleepers might be disturbed. Note that the Underground stops running around 12.30am though, so it wouldn't keep you awake all night. We didn't have dinner at the hotel, but we did go down for a drink (1 drink is complimentary by the way, which is a nice touch I'd like to see in more of the upmarket hotels). ?32.50 for three drinks was a bit steep even for London, and given that the bar and restaurant aren't really very luxurious or well-stocked. I suppose most of the clientele get to charge it to expenses! Both restaurant and bar are underneath the hotel, which makes it feel like you're about two feet above the trains running beneath the floor! I personally found this an amusing, slighty charming accidental feature, but it might bother others. I'd advise the management to spend a little time on staff training in the bar, as we were needlessly ignored for several minutes despite being spotted, then the drinks were poured in the wrong measures, and I had to tell the barmaid/waitress how to make my drink anyway. We felt a little uncomfortable, as though we were an inconvenience, depite the place being near-empty. Check-out was fine and the hotel held our bags until the evening while we went out for the day. Overall I'd say that this is a nice hotel, better than some other 4* places I've stayed in London. It's really good that it has a less corporate-like atmosphere, and finding London hotel staff that actually smile at you is a blessing. It seems like such a minor point, but it makes you feel like a GUEST rather than customer No. 3657 that day. I was going to give Dorset Square 3 out of 5, but I think it's worth a little more because of the well-appointed public areas and room, plus friendly staff, so I'll give it 4, but do be aware that it's small if you book a standard room, and has noise from the Underground.

I have been following these review threads with great interest as our family was slated to stay here for five nights over Thanksgiving. I was almost sick with anticipation when we entered our room. Would it be the smallest room ever encountered? Loud? Worn carpeting? Divine? Full of antiques and charm? Luckily for us, our experience was much more the latter than the former. We booked two rooms and had our junior year abroad daughter in for one night as well. So we have experience in three rooms. By far the best and most charming was room 101. I would highly recommend this room It was QUIET. Not on the street, quite roomy with enough room for two easy chairs and a desk (no, not huge but very comfortable) very luxurious bathroom (though I will say anyone with ambulatory issues might have difficulty getting in and out of the shower) again the bathroom was NOT huge. Very pretty with cheerful decorating and tons of charm. Room 100 was MUCH smaller though cozy enough for two. Again quiet, no traffic. Smaller bathroom too. The twin my daughter got was again very small but COMPLETELY charming. One twin, one chair and desk, small bathroom over looking the park but probably the coziest spot I have ever seen. My poor over roommated daughter nested in there like it was her job. She has very happy memories of that room. Not sure the # but it was catty corner to room 101. Didn't do the breakfast package, don't bother. There are two or three very decent coffee/tea pastries spots less than a half block away as well as a small fruit stand and decent grocery store. Makes it feel like you actually live there which is what I loved. No sterile, isolated hotel feeling here. Happy to clarify for anyone. I will check back.

2 parts to this review, good and bad The GOOD Good location, easy to get to the tube. Local restaurants for grabbing a sandwich fast. The in hotel restaurant books out for dinner, so make reservations early, or go somewhere more fun! The room was delightful, very cosy, very tiny, but adorably cute and livable, and charming with fine materials, marble, wood, good quality cloth furnishings, very well decorated, a writing desk. The staff is helpful and polite. The manager was competent and friendly. I am bringing my family back to enjoy this hotel. I loved that my room looked out over a London street because it is a view I do not get in San Diego. A park, while nice, is not as interesting to me. There was no noise problem, because of double paned windows and climate control in the room. The food is very good. The sitting area off the reception is inviting, relaxed and it made me feel English. And they sent me a lovely bottle of wine for a foul-up. I wish I had taken a photo of the bathroom, the room was small, but the bathroom was roomy with marble and granite. The Bad I booked this hotel via LastMinute.com and paid for it in full 3 weeks in advance. I had an early train that day from the North and arrived in London at 7:30 am. So I went to the hotel to drop off my luggage. When I arrived I was told, very politely, that they did not have a room for me for that night. I had to call LastMinute, who, an hour later, solved the problem, but I did not get the double room I had paid for, but I did receive a refund for the difference. And I was fine with the room I did get. However, initially, they were going to ship me to another hotel until I stood my ground.

I booked through Hotel.com and paid £240 for a Superior room only to find out at check-in the rate was £180.00 and the hotel put this rate on the room card - not a good start. So, onward to the room and make a note of the number it is 11. You cannot miss it - it is right opposite Reception. The bed is big and the sheets are clean, the view is awful, the floor boards in the room directly above squeek, the vibrations from the underground are very evident, the shower is badly designed - bending round a screen and get drenched by the water and needless to say the location of the room adjacent to Reception is very noisy & intrusive. Definitely would not return - ever, there are better choices in London.