Reviews are ordered by language and date with a maximum of 25 reviews.
Right in the middle of everything
Guest name: Clarkvara, Fairport, NY
We stayed here last Tuesday, the last night our a weeklong trip to Northern CA. I thought the hotel looked very nice and there was a table of champagne in the lobby when we walked in. Nice touch. The rooms were clean and the bed comfortable. Two things that stood out. The a/c did not work. We like our rooms cold but the room didn't get hot so it didn't turn out to be a big deal. The biggest downer was they put us in room 161 or 261 (I forget) which is the first room right next to the stairwell and two doors from the health club door. Well, I guess there are renovations going on and some workers started clammering right below us around 5am and they kept using the stairwell to come to our floor and I swear they slammed their feet on the stairs as loudly as they could and the stairwell door kept opening and closing. After putting up with this for a half hour I called the front desk and management said they'd look into it. Nothing. I called again a half hour later a little more impatient and the manager then admitted what was going on and offered to take care of us. He apologized and gave me 5000 Marriott points and had breakfast sent to our room. We really only lost 2-3 hours of sleep so I appreciated what he did. All in all I'd recommend the hotel as renovations do happen and management stepped to the plate. Just make sure you don't get the room we had because even people going to work out in the morning you can hear opening and shutting the door. Also, it is right on two cable car lines so you can get a car quick and easy.
Nice Rooms, but lacked common ammendities
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3.5 |
Guest name: NoodleDaddy, San Jose
Guest type: Honeymoon
stayed in Jul 2008
Nice remodeled rooms, but very small and confined. No coffee pot to make tea/coffee; therefore, you have to order hot water from room service. I ordered hot water, after 3 phone calls and a visit to the front desk, it was finally delivered (35 min). The front desk lacks experience & creditability.
I was surprised to find this "upscale" hotel has no hot tub or swimming pool. I travel often and was disappointed to find that the owners couldn't find the space for at least a hot tub.
The superior Nob Hill address makes this a great location...close to Union Square and China Town. Rooms and common areas are very clean. Rooms are well insulated and quiet. Parking attendents are very helpful and relaxed, which; in turn, helps guests relax.
My ratings for this hotel are:
3.0 Check in / front desk
4.0 Business service
3.0 Value
1.0 Service
4.0 Rooms
4.0 Location
5.0 Cleanliness
Nob Hill Star
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4.2 |
Guest name: jannielb, tennessee
Guest type: Honeymoon
stayed in Jun 2008
We really enjoyed our stay at the Stanford Court. Even though many public areas are currently being renovated (places like the lobby and lounge areas) they are totally shielded from the guests and work went on unobtrusively.
The staff was courteous and friendly, going out of their way to add the extra touches that made it stand out. On returning from a day exploring the city, I collapsed on a bench in the make-shift lobby to wait while my husband talked to the desk clerk. A bellman happened by, noticed my exhaustion and offered a most welcome bottle of water. The concierges were knowledgeable, patient and friendly.
One quibble with this and other high-end hotels: why charge for internet access?????? To be fair, there was a free computer in the lobby for printing boarding passes, but in-room hookups were part of a "business package" that included local phone calls and wi-fi. Sorry - but that's just rubs me the wrong way.
We had one of the renovated rooms and appreciated the amenities and nice new decor. We enjoyed using the hotel dining room for breakfast - a bit pricey but a nice way to start the day. (Try the salmon hash or the lemon souffle pancakes!)
Located at the junction of all the cable car lines, it was easy to get around town without a car - which would be nothing but an expensive nuisance if all your exploration was within the city limits. We got a 3-day muni pass at the airport ($18) and used that for all surface transportation. We did take cabs to dinner, but even so - with hotel parking at almost $50/day (plus tips!!) it was much more economical than having a rental car (not to mention the horror of finding/paying for parking at the local attractions).
This was our first visit to San Francisco and the Stanford Court and its staff helped make some wonderful memories.
My ratings for this hotel are:
4.0 Check in / front desk
3.0 Business service
4.0 Value
5.0 Service
4.0 Rooms
4.0 Location
5.0 Cleanliness
Was a good stay
Guest name: AnaesDoc, Canada
I stayed at the Renaissance Stanford Court for two nights. Walked up from the Powell St BART station, which I would only recommend if you are in decent shape, as it is steep!
Obtained the room from Priceline, so I wasn't expecting a great room with a view, but I was pleasantly surprised by the cleanliness of the public spaces and my room. Comfortable bed, clean washroom, with all of the amenities. The free Starbucks coffee in the lobby in the mornings was nice. Accommodating staff members were helpful. They have a computer terminal in the lobby that is to be used to print out your boarding pass if you check-in to your flight online - quite helpful!
One thing that bothered me was that, in contrast to every other hotel I've ever been in, they don't slip your final bill under the door - they leave it outside your door. Although this bill doesn't specify your credit card number, it does specify your FULL NAME! This is a definite privacy breach and should be fixed.
I would definitely stay here again.
Good Find / Great Deal
Guest name: BWinDallas, Big D
The Stanford Court is perfectly located directly on the cable car route between Market Street, North Beach, Fisherman's Wharf, whatever you need. The Top of the Mark club is virtually next door, and my wife and I loved the the cheesy yet playful Tonga Room across the street. The staff was more than accommodating and they never failed to go above the call of duty. The lobby is under reconstruction as this is written, and hopefully, the rooms will be updated as well. All in all, we will definitely stay here on our next visit.