This hotel is horrible for taking luggage to your room. We had to go all the way the end of the hotel to find our room, only to have been given a key that was not working. We had been traveling since 5 am and were exhausted from the pace of Insight vacations. About midnight we heard a commotion outside our window - someone entertaining a "giggling lady" and at 2:30 am the same couple approached from outside our hotel door giggling and then OPENING our door. I flew out of bed, I had my two teenage daughters with me, and barely slammed the door shut. They had given the key to my room to the guy and his date! I told him we were in the room and he tried AGAIN to open the door, telling me it was his room. Insight Vacations had assigned us this room and our luggage was delivered to the room, When I called the front desk, I was informed that the rooms had been entered in the computer wrong and no one even apologized. I told our tour director from Insight, Raymond and he just laughed and said that was a first for him

This was the last stop of our tour and what a disappointment it was. The room was quite scungy. I could feel the springs in my bed. The room we had was right next to the road and was very noisy. The curtains didn't block out any light and the shower was pathetic. Breakfast facilities were ok, but other than that, this hotel was nothing to rave about. It was a long way from the centre of town, and the walk to the nearest train station was about 20 minutes. Not worth it.

It's not an hotel for visitang Amsterdam. We already know it and we took it as a base to travel by car. Even then we've been satsified. It's a very long building. You have to take a long walk to go to some rooms. The rooms aren't specially confortable, although they're very big. The receptionists weren't helpful and seemed to not know some basics of the hotels. There was no "do not disturb" sign in our room and we asked for it. When they got to know what we were asking they said they'd do something about it. We asked again later and they told us they have said to the room service to leave it there, hanging on the door. We told us to not leave it hanging in the door, because we'd be out all the day. Our fears came true at night when we got back. The sign was hanging in the door and the room wasn't cleaned. The room service thought we were in. Don't even think to eat in the brasserie. Or... yes, do it. It was a complete disaster. We decided to eat there because we were tired and we spent 2 hours there, most of the time waiting. Waiting to be asked, waiting the dinner and... no! Not the note! This was fast. Luckily, as it was a complete disasters, they got wrong in most of the things and our dinner ended being 10 euro cheaper as it was supposed to be. Most of the customers there were really angry. The breakfast buffet was correct. We suggest to change the air-freshener.

Excellent hotel for those who like to stay away from the city in a relax atmosphere! Everything was good, except that you have to take a taxi, if you are hanging out late night in the city!

Stayed here because we were going to a concert at the Amsterdam Arena, which is outside the city, and didn't want to travel back downtown after the show. Room and bathroom were quite large for European standards. Room was very clean. Free parking, which is a huge plus in Amsterdam. It is far from the downtown area but not too difficult to get there as long as you aren't expecting a 5 minute trip. We brought our bikes and biked downtown, which took about an hour each way on some nice paths. The second day, we walked to the metro station (about 10 minutes) and took the metro to Central Station, which took about 30 minutes. Desk staff was helpful with questions. It's not a luxury hotel but if you are looking for something a little outside the city, it's a good choice and a good price for Amsterdam.