Stayed here mid May 2008 for three nights. Very small room facing inner courtyard - no air circulation, rather stifling. Can't imagine w3hat it's like in the heat of August. Bathroom shower stall had no shower partition or curtain, which means the entire floor gets soaked no matter how brief or careful one showers. This was annoying for a hotel in this price range, and I see no technical reason why it must be this way. Worse of all was the cigarette smoke. Despite my room being designated 'non smoking' the stench of tobacco permeates the entire hotel. And, unbelievably, the main desk clerk (fat bald guy) was smoking constantly while sitting behind the reception. The plume of smoke from his desk would rise right up the staircase behind him into the floor landings above. Amazing. Added to the fact that this guy was generally rude, smarmy and less than helpful, I can understand why others have criticized the staff in these reviews. Only positive aspect - location. Literally two blocks from the main square and cathedral (Stephans Platz) and the nice pedestrian mall. Lots of cafes, bars and restaurants in a five block perimeter. That's this hotel's saving grace, although there are other hotels with similar choice locations that I will be investigating for future visits.

Well we stayed at this hotel during our honeymoon.. not that this wld color my judgment. Firstly, its so well located. Loved the bells that i cld hear from my room each morning and evening, making me feel as if i was actually living in the 'sound of music' era.... The breakfast was scrumptious, loved the breads... Loved the placment... loved everything about the hotel. The rooms were splendid... with a small sitting room connected to the bathroom and the bedroom with the best mattress ever! Again, am waiting to go back there again!

I wrote a review of this hotel last year and only want to comment very favourably after my second stay. As a repeat customer, I was upgraded -for no extra price- to a more beautiful room, facing the Peterskirche, impeccably furnished, big and airy. Since my only drawback in the past was the size of the cheap room that I had, this overcomes my reserve and it also speaks for the loyalty of the hotel to their guests. Breakfast was good and staff distinctively more smiling. The free Internet connection in the lobby is a real bonus, but you can also connect , at local operator's charges, from your room. In the future, I would go for a more expensive, outside facing room straightaway because it really makes a difference.

One of the best located hotels in Vienna. We had a spacious suite, though a bit funky. Great, high ceilings. Not cheap but well worth it. Lovely breakfast. Staff curt (see other review) but not unfriendly. Be sure to visit St. Peter's church across the street. More magnificent than Stephansdom!