Reviews are ordered by language and date with a maximum of 25 reviews.
not a good experience
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1.6 |
Guest name: anguilla, Rome, Italy
the hotel is not a 5 star , even if the 5 stars hotels in Slovenia, are not the other in the eurpoean countries.
Room are small , if You are not lucky to have a new one, and not very clean, staff are very rude and they don't know at all the customers satisfaction.
All the wellnes center has booked, and if you don't book one week in advance ( partciculalry the wai Thai center) are fully booked, restaurant not bad but only breakfast tasted good.
In my opinion not an hotel to stay and I will never come back here again.
My ratings for this hotel are:
1.0 Check in / front desk
2.0 Business service
2.0 Value
1.0 Service
1.0 Rooms
3.0 Location
1.0 Cleanliness
Scontento dell'hotel Palce
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2.5 |
Guest name: GPNAT, Massa e Cozzile
Guest type: Honeymoon
stayed in Jan 2008
My ratings for this hotel are:
1.0 Check in / front desk
4.0 Business service
2.0 Value
1.0 Service
3.0 Rooms
4.0 Location
2.0 Cleanliness
Scontento dell'hotel Palce
| Average rating: |
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2.5 |
Guest name: GPNAT, Massa e Cozzile
Guest type: Honeymoon
stayed in Jan 2008
Albergo di cinque stelle con un servizio di due stelle, specialmente nel servizio sala, cucina , cameriere ai piani, praticamente tutto.
Non ritengo possibile che in un cinque stelle la biancheria da letto venga cambiata in una settimana zero volte, che la cena sia a buffet , che la camera non venga riordinata per la notte, che il personale di portineria sia sempre scorbutico.
Unico punto positivo è il personale del bar ed un eccellente centro termale, ma ritengo più conveniente alloggiare in altre strutture ed usufruire del centro termale.
Ho alloggiato all'hotel palace con mia moglie dal 7 gennaio al 14 gennaio 2008
Natali Gian Paolo
My ratings for this hotel are:
1.0 Check in / front desk
4.0 Business service
2.0 Value
1.0 Service
3.0 Rooms
4.0 Location
2.0 Cleanliness
Accommodation and food great, staff not so great
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3.6 |
Guest name: eric014, Basingstoke, United Kingdom
Guest type: Honeymoon
stayed in Nov 2007
Having chosen a two centre holiday in Slovenia, our first week in Bled having been wonderful, we were a little disappointed by our reception once we reached the Grand............... The room was great once we finally got what we had booked, the food was fantastic, but our stay was slightly marred by the offhand behaviour of some of the staff! They could certainly benefit from some customer service training. The hotel itself certainly lives up to it's 5 star award with regard to cleaniness and quality of food although a little noisy at night if you chose a high floor with a sea view over the promenade.
My ratings for this hotel are:
1.0 Check in / front desk
5.0 Business service
4.0 Value
2.0 Service
4.0 Rooms
4.0 Location
5.0 Cleanliness
Accommodation and food great, staff not so great
| Average rating: |
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3.6 |
Guest name: eric014, Basingstoke, United Kingdom
Guest type: Honeymoon
stayed in Oct 2007
Having chosen a two centre holiday in Slovenia, our first week in Bled having been wonderful, we were a little disappointed by our reception once we reached the Grand............... The room was great once we finally got what we had booked, the food was fantastic, but our stay was slightly marred by the offhand behaviour of some of the staff! They could certainly benefit from some customer service training. The hotel itself certainly lives up to it's 5 star award with regard to cleaniness and quality of food although a little noisy at night if you chose a high floor with a sea view over the promenade.
My ratings for this hotel are:
1.0 Check in / front desk
5.0 Business service
4.0 Value
2.0 Service
4.0 Rooms
4.0 Location
5.0 Cleanliness