Reviews are ordered by language and date with a maximum of 25 reviews.
Great stay!
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4.6 |
Guest name: Ancor71, Toronto, Canada
The pictures do not do the hotel justice, our room was more modern looking with a completely renovated washroom. The staff was very helpful and informative. My only complaint was the hotel location, it is situated on a hill, getting down to the main shopping area and piazzas wasn't the problem, it was walking back up. It was worse for me because I had cast on my leg and needed to use crutches to get around. Other than that I would recommend this hotel to anyone visiting Lugano.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
4.0 Value
5.0 Service
4.0 Rooms
4.0 Location
5.0 Cleanliness
Close to town centre
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3.5 |
Guest name: Garrrrden, Molde, Norway
Guest type: Young single
stayed in Jan 2008
My ratings for this hotel are:
4.0 Check in / front desk
3.0 Business service
3.0 Value
4.0 Service
3.0 Rooms
4.0 Location
3.0 Cleanliness
A great find
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5.0 |
Guest name: Figarouno, Frome, Somerset. UK
Guest type: Honeymoon
stayed in Aug 2007
I can only echo the previous positive comments about this hotel. We had a very comfortable, spacious room on the second floor. with doors opening on to a balcony. It had a settee, two chairs and a desk in the room. The bathroom was also spacious with a shower cubicle as well as a bath and a bidet. Rates very reasonable, really excellent value for money. Easy walk down the hill to the town centre and the lakeside. Coming back up we used the furnicular to the station and walked down to the hotel from there in less than five minutes. As others have said very friendly, helpful staff and owners. When we were leaving I suggested we would need a taxi to take us and our luggage to the station. Instead the owner got his car out and took us there instead. That has never happened to me before!!
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
Great family run hotel
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4.8 |
Guest name: bettyballare, Swansea, UK
Guest type: Young single
stayed in Aug 2007
I thought this hotel was great. It is charmingly quirky - not only is
the hotel triangular, so was my room. My room was also huge and newly
refurbished, though some of the common areas had a great sixties' vibe still going on. The photos on the hotel website don't do it justice. Lovely friendly staff, breakfast in the garden, five minutes
from the railway station.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Value
5.0 Rooms
4.0 Location
5.0 Cleanliness
nice hotel, great staff
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4.8 |
Guest name: kiwi_traveller75, New Zealand
Guest type: Young single
stayed in Jul 2007
Lugano is a great base for visiting the Swiss-Italian lakes and this is great hotel to use. The location is really convenient, at the top of the hill near the station, so no need to take baggage all the way into the town centre. The hotel was really nice and a breath of fresh air after poorer hotels in expensive cities in Italy. The staff were really friendly and helpful (and have good English). The restaurant is OK if you don't feel like walking down to the main town. Breakfast is the usual cold buffet and perfectly adequate. Federale is part of the Minotel chain and other Minotels in Switzerland are worth looking at too.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Value
5.0 Rooms
4.0 Location
5.0 Cleanliness